Name: Holiday Inn Express & Suites Iron Mountain
Address: 1535 N Stephenson Ave, Iron Mountain, Michigan, 49801, 1535 N Stephenson Ave, Overseas, United States
Rating: 4.5

Holiday Inn Express & Suites Iron Mountain

Holiday Inn Express & Suites Iron Mountain Reviews

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My honey was called to do some work in the area so I tagged along. Our room was on the first floor on the back of the hotel. I was surprised to see back yards of homes when I looked out the window and how close they were to the hotel.   The hotel was quite noisy. I'm not sure if it was because we were on the first floor or because the walls were really thin, but we heard the people in the next room turning on the shower, the cleaning staff vacuuming the room above us, and people slamming room doors.   Room service was not provided for short stays, which we were fine with. The room had a microwave and fridge.The pool and gym were open. Staff was friendly and helpful. Internet speed was surprisingly decent. The day we arrived, I checked it out to make sure I could log on since I”m working from home due to the pandemic. When I checked it out, the connection was laggy. The lady at the front desk said service is usually spotty when it rained and that it should be fine the next day since rain wasn't in the forecast. The next day I was able to connect without any issues.   Breakfast was available daily. Unfortunately, there was no self-serve due to COVID so you had to walk up to a table and tell staff what you wanted and they would get it for you.  Overall, we had a nice stay and would recommend this hotel to anyone.

When I arrived there was only one person working the desk, which was fine.  I was given my key and went up to my ”suite”  Unfortunately it was the only room available because of the ski jumping competition going on there.  Of course that meant I had to spend close to 40% more than what the room usually goes for.  The room was fine, it had a coffee maker, refrigerator, microwave and a small sitting area.  The only issue was the heat.  Apparently, it is either on and really hot or off and then gets cold.  It is totally the thermastat  issue.  I tried to regulate but couldn't.  I did tell the front desk and she said she could come and see if she could help.  Unless she was in maintenance it wasn't going to work so I said NO.  I did suggest that they look at it before the next customer comes.  I was there for a funeral and 2 nights and was surprised that there was no housekeeping for my days.  I did see a housekeeper in the hall and explained that I was going to need towels and she handed me a few towels.  Personally, for $200 a night the least they could do is clean.  But oh well.   For the cost and the issue of the heat, I probably would not stay there again.

Clean rooms, great beds, and, as always, amazing cinnamon rolls. The rooms were extremely clean. The bed was a perfect level of firm. The breakfast was good, especially the cinnamon rolls. My only complaint was the floor squeaked outside the bathroom.

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Discover 58 Holiday Inn Express & Suites Iron Mountain reviews, rated 4.5 by real travelers on Trip.com. Explore what previous guests loved about the hotel, including its services, amenities, location, rooms, and more!

Holiday Inn Express & Suites Iron Mountain Reviews: 58 Verified Reviews Latest 2024 | Trip.com

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