The Ritz-Carlton Dallas, Las Colinas

Service Quality: The staff consistently receives high praise for their friendliness, attentiveness, and exceptional customer service. Many guests highlight the concierge's helpfulness and the overall accommodating nature of the staff, which greatly enhances the guest experience.

Megan greeted us with a smile and quick check in. She explained the amenities and asked if we needed assistance with anything. Our room was beautiful and clean. The beds were comfortable and the morning coffee on our private balcony was perfect.

Our stay at the Ritz Carlton las colinas was ok. I was meaning to book the downtown property but guess I misread the listing and neither ******* nor RC would let me change it. So we were a bit further out than we hoped but it was not a bad commute so we were relieved.Every person from the hotel staff were extremely attentive to our minimal needs. Great friendly attitudes that are happy to help any way they can. I don’t play Golf but the huge swimming pool was fantastic with very little ppl traffic making it easy to relax. My only complaint is the cost of the restaurants in the quality of the food. I’m honestly pretty easy to please for the price of their food. You think it would be top gourmet quality, but it was far from it. It was cold actually. They have a breakfast buffet beware and make sure you know what you’re getting into before you order it. When I got the receipt, I had absolute sticker shot. I got a fall into the IHOP. And back it had been food. I mean, hotels are expensive, but they seem even worse than average. Other than that we had a great time.