I wouldn't stay there again. The cleanliness of the room was good and it was convenient as it was about a 5 minute walk from the shopping street, but the staff's attitude was so bad that I gave this rating.
I had made a reservation for 4 people and asked for 4 sets of futons, but when I arrived at the room, there were only 2 sets of futons and towels. When I contacted the staff, they treated me with an outrageous attitude and yelled at me that my reservation method was wrong. If you want a futon, there will be an additional charge of 3,300 yen for one set.Anyway, as a customer, I have never been treated so rudely.
In the end, they apologized and said there was an error in the reservation received, and they brought me two futons and towel sets, but the initial response was so bad that I didn't want to stay here anymore. I thought not.
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