Reviews of Hilton Istanbul Bomonti Hotel & Conference Center
Hilton Istanbul Bomonti Hotel & Conference Center
Silahsor Cad. No: 42 Bomonti, Sisli, Istanbul, Istanbul Province, 34381, TürkiyeSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.2/10
Great
606 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.9
Amenities9.2
Service9.0
Cleanliness9.5
Filter by:
Sort by:
All reviews(606)
Positive reviews(585)
Reviews with photos/video(160)
Delicious breakfast(65)
Loved the view(29)
Large rooms(25)
Clean pool(14)
Great swimming pool(14)
Friendly front desk staff(12)
Perfect for business trips(11)
Luxurious(9)
Negative reviews(21)
Guest User
Twin Room
Stay Date Sep 2026
Solo traveler
24 Reviews
10/10
Outstanding
Posted on Oct 5, 2026
I’d recommend this hotel in Istanbul. Beautiful window view, although can be a bit noisy in the evening. Convenient location close to various coffee shops and restaurants. Great selection of food for breakfast and helpful staff.
6/7
yousef3323
King Room
Stay Date Sep 2026
Couple
5 Reviews
10/10
Outstanding
Posted on Oct 6, 2026
A wonderful and outstanding stay. The hotel even held a small celebration for our wedding anniversary. Thank you, Hilton Bomonti Istanbul!
Show OriginalGoogle Translated
Ceecee_international
High Floor Deluxe King Room With City View
Stay Date Aug 2026
Solo traveler
3 Reviews
10/10
Outstanding
Posted on Sep 6, 2026
Guest services wasn’t very prompt but food was great, everything was beautiful around here, I extended my stay on ground by the reception
Response from Property: Dear Ceecee_international, Thank you for sharing your experience with us. We are pleased to know that you enjoyed the food and the overall atmosphere of the hotel, and we especially appreciate that you chose to extend your stay with us. It is wonderful to know that your experience gave you a reason to spend more time at our hotel. We are, however, sorry that the response time from our Guest Services team did not meet your expectations. Your comment is important to us and will be shared with the relevant team as we continue to improve the consistency and efficiency of our service. Thank you for choosing our hotel and for sharing your feedback. We hope to welcome you back for an even smoother and more enjoyable stay. Best Regards, Serpil Guney, General Manager
Guest User
High Floor Deluxe King Room With City View
Stay Date Jul 2026
Family
1 Reviews
10/10
Outstanding
Posted on Aug 24, 2026
One of the best hotels i have ever stayed in Türkiye I suggest everyone please use this hotel in your future trips.
Response from Property: Dear Guest, Thank you for such a generous review and for recommending our hotel to other travelers. We are truly pleased to know that your stay ranked among the best hotel experiences you have had in Türkiye. Receiving such high praise is incredibly rewarding for our entire team and encourages us to continue delivering the quality, comfort, and hospitality our guests value. We greatly appreciate your recommendation and the confidence you have placed in us. It would be a pleasure to welcome you back whenever your travels bring you to Türkiye again. Best Regards, Serpil Guney, General Manager
Guest User
King Room
Stay Date Jul 2026
Couple
24 Reviews
5.0/10
Posted on Aug 18, 2026
We were in Istanbul on a layover and booked a hotel for one night to rest, get some sleep, and prepare for our onward flight. We chose this hotel based on reviews, and generally, we like the Hilton brand. However, this hotel turned out to be the worst Hilton we've ever stayed at, even though a standard room costs $200. Here's what we got for that price:
Upon entering the hotel, there's heavy security, a complete checkpoint, as if they're preparing for a siege! Taxi inspection, baggage check, mirrors under the car chassis.
No one greets you at the entrance or helps with luggage! We later realized that the hotel divides guests into two types: those who arrive in expensive cars or VIP taxis get their doors opened and help with luggage, and then there are the rest! We arrived in a regular yellow taxi, and no one paid any attention to us.))
Further inside, there's a frame and scanner for baggage inspection, but no containers for items and bags, so you have to put everything on a dirty belt. My wife had a small white handbag, we asked if it could be checked separately, but they refused. She had to put it on the belt, and as a result, the entire handbag was grey!
Check-in: This was a big plus; we were checked in two hours early, although some reviews mentioned being charged extra for early check-in.
Room: In principle, the room was good and standard for the Hilton chain. It was large, bright, and had a good workspace. But the room preparation and cleaning were terrible! The plumbing was all stained, and the mirrors and windows were dirty. There were no toiletries or bathrobes when we checked in. We called and asked for them, and they brought bathrobes and extra towels ().
Breakfast is a separate issue... When you book this type of hotel, you expect a robust breakfast with a lot of variety, but unfortunately, that wasn't the case here. There was a large variety of bread and pastries, that's what stood out, a really large selection. There were few hot items for breakfast, almost no cold cuts or sausages, only two types of olives (and they weren't tasty, even though olives are a staple in Turkey), hardly any fruit, and no fish. There was smoked mackerel, but it looked sad... The coffee was awful; I made a cappuccino from the machine, and it felt like I was just drinking hot milk. The funniest thing was that when we left, we had a VIP taxi, and they helped us load our suitcases, smiled, and wished us a good day.))
Summary:
+
Early check-in
Comfortable bed and good bedding, we slept well and recovered after our flights
-
Unfriendly staff
Poor cleaning
Terrible breakfast
Location (Far from shops and the subway. Surrounded by construction, dirt, dust, and many questionable people)
Security check at the entrance (Please buy some containers for items)
For us, this was the worst Hilton we've ever seen! From Bomonti, it's just the name, but no service....
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for taking the time to share such detailed feedback about your stay. While we are pleased that the early check-in, comfortable bed, and room layout allowed you to rest during your layover, we sincerely regret that several other aspects of your experience fell well below your expectations. In particular, we are sorry to hear about the lack of assistance upon arrival, your experience during the security screening process, and the condition and preparation of your room. The concerns you raised regarding cleanliness and missing amenities do not reflect the standards we aim to maintain. We are equally disappointed that our breakfast selection and beverage quality did not meet your expectations. Your detailed observations regarding the variety and quality of the offerings are valuable and will be shared with our Food & Beverage team. We have also noted your concerns regarding the consistency of service you experienced upon arrival and departure. Every guest should receive the same welcoming and attentive approach, regardless of how they arrive at our hotel. Your comments regarding the entrance procedures, Housekeeping, breakfast, and overall service have been shared with the relevant departments for careful review. We sincerely regret that your stay left such a disappointing impression and hope to have an opportunity in the future to restore your confidence in our hospitality. Best Regards, Serpil Guney, General Manager
K1220
High Floor Deluxe King Room With City View
Stay Date Jul 2026
Traveling with friends
26 Reviews
10/10
Outstanding
Posted on Aug 13, 2026
The location of hotel is very convenient at coty centre hub.
Breakfast has a lot of variety and satisfying
Will appreciate if there are more chinese food option available.
Furniture a little bit old, it will add more point if management could refurnish it in the future
Response from Property: Dear Guest,Thank you for sharing your valuable feedback regarding your stay at the Hilton Istanbul Bomonti Hotel and Conference Center. We are delighted to learn that you enjoyed your stay and that our hospitality met your expectations. Your kind words are invaluable to us and are a great source of motivation for our entire team. We look forward to welcoming you again and providing you with another unforgettable experience during your next stay.Sincerely,Serpil GüneyGeneral ManagerHilton Istanbul Bomonti Hotel and Conference Center
Guest User
Executive Corner King Room
Stay Date Jun 2026
Couple
1 Reviews
9.5/10
Amazing
Posted on Jul 31, 2026
I have enjoyed after i checked out i forgot my expensive Amber rosary they have told me in WhatsApp they found it and then i have received email saying no we did not find the rosary and i know where i keep it in the room and forget to take it .
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. We are sorry to learn about the confusion regarding your personal belonging following your departure. We understand how upsetting it must have been to receive conflicting information, especially regarding an item of significant personal value. We would appreciate the opportunity to look into this matter further. Kindly contact our hotel directly at your earliest convenience so that our team can review the details and assist you accordingly. Thank you for bringing this to our attention. We look forward to hearing from you and resolving this matter as soon as possible. Best Regards, Serpil Guney, General Manager
mohamadamein safaei
King Room
Stay Date Aug 2026
Couple
15 Reviews
8.0/10
Very good
Posted on Oct 8, 2026
I think it has a great location and a really nice vibe.
Show OriginalGoogle Translated
Guest User
King Room
Stay Date Jun 2026
Family
9 Reviews
9.5/10
Amazing
Posted on Jul 15, 2026
As usual Hilton will not let you down. Great grand entrance hall clean rooms and all the facilities you can think of. The only little unpleasant incident occurred was the reception counter didn’t pass the number of residents in the room to the room service so they keep providing room services for only two people instead of three which was quite annoying when asked the room service staff and they always requested you to refers to the reception services.
Response from Property: Sayın Misafirimiz, değerli geri bildiriminiz için teşekkür ederiz. Geniş giriş alanımızı, temiz odalarımızı ve sunduğumuz olanakları takdir etmenizden memnuniyet duyduk. Bununla birlikte, resepsiyon ile oda servisi arasındaki kişi sayısı bilgisinin doğru aktarılmaması nedeniyle yaşadığınız aksaklık için içtenlikle özür dileriz. Paylaştığınız bu deneyimi ciddiyetle değerlendiriyor, hizmet süreçlerimizi daha tutarlı hale getirmek için gerekli iyileştirmeleri yapacağımızı bilmenizi isteriz. Sizi yeniden daha kusursuz bir konaklama deneyimiyle ağırlamayı dileriz.
Guest User
High Floor Deluxe King Room With City View
Stay Date Jul 2026
Couple
1 Reviews
9.5/10
Amazing
Posted on Aug 20, 2026
Excellent hotel with a magnificent view of Istanbul! Luxurious rooms
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for your lovely feedback. We are delighted that you enjoyed the comfort and elegance of your room, along with the magnificent views across Istanbul. Knowing that these elements made your stay especially enjoyable is a wonderful compliment to us. We truly appreciate your kind words and hope to welcome you back to enjoy the views and another memorable stay with us. Best Regards, Serpil Guney, General Manager
Guest User
Twin Room
Stay Date May 2026
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Jun 19, 2026
My stay at the Hilton has been amazing so far. A special thanks to Ms. Damla for her professionalism, kindness, and exceptional service. She made everything easy and ensured I had a great experience. Thank you for your outstanding hospitality! Highly recommended.
Response from Property: Dear Guest,Thank you for sharing your valuable and positive feedback regarding your stay at the Hilton Istanbul Bomonti Hotel & Conference Center. We are delighted to have provided you with a pleasant stay.We sincerely hope to welcome you again soon.Sincerely,Serpil GuneyGeneral Manager
Guest User
Accessible Executive Room with Lounge Access Non smoking
Stay Date May 2026
Couple
4 Reviews
10/10
Outstanding
Posted on Jun 21, 2026
Extremely satisfied with my stay! The location is convenient, the room is clean and tidy, and the facilities are comprehensive, especially the bedding which was incredibly comfortable. The front desk staff were warm and attentive, and the breakfast was rich and delicious. I'll definitely choose this place again next time I visit. Five-star recommendation!
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and that the hospitality provided by our team contributed to such a positive experience. It is also a pleasure to know that you enjoyed our breakfast. Your kind words are greatly appreciated and serve as a wonderful motivation for our team. We look forward to welcoming you back again soon for another memorable stay. Best regards, Serpil Guney, General Manager
Anonymous User
Twin Room
Stay Date May 2026
Family
3 Reviews
9.5/10
Amazing
Posted on Jun 20, 2026
Great hotel! Everything clean, tidy, service is great. We enjoyed our short stay there. Loved room-service breakfast.
N.B: taking a taxi in Istanbul check taximeter and in case something is wrong insist on it. Be careful even when taxi is caught by hotel staff.
P.S. for russian travellers: Union Pay (russian agricultural bank) is accepted in this hotel
Response from Property: Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and that the hospitality provided by our team contributed to such a positive experience. It is also a pleasure to know that you enjoyed our breakfast. Your kind words are greatly appreciated and serve as a wonderful motivation for our team. We look forward to welcoming you back again soon for another memorable stay. Best regards, Serpil Guney, General Manager
Anonymous User
High Floor Deluxe Twin Room With City View
Stay Date May 2026
Solo traveler
11 Reviews
10/10
Outstanding
Posted on Jun 8, 2026
This hotel offers the best service and value for money. The breakfast selection is great with many options, and the housekeeping is excellent.
Show OriginalGoogle Translated
Response from Property: Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the service, breakfast selection, and housekeeping during your stay. Your kind words mean a lot to us, and we look forward to welcoming you again for another enjoyable experience. Best Regards, Serpil Guney, General Manager
Anonymous User
King Room
Stay Date May 2026
Family
7 Reviews
9.0/10
Great
Posted on Jun 15, 2026
Good room. Good facility. Friendly staff. A little far from public transport. But all good
Response from Property: Dear Guest,Thank you for sharing your valuable and positive feedback regarding your stay at the Hilton Istanbul Bomonti Hotel & Conference Center. We are delighted to have provided you with a pleasant stay.We sincerely hope to welcome you again soon.Sincerely,Serpil GuneyGeneral ManagerHilton Istanbul Bomonti Hotel & Conference Center