Dedeman Bostanci Istanbul Hotel & Convention Center Reviews
Dedeman Bostanci Istanbul Hotel & Convention Center
İçerenköy, Değirmen Yolu Cd. No: 39B, Atasehir, Istanbul, 34752, TürkiyeView Hotel Details
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Dedeman Bostanci Istanbul Hotel & Convention Center Guest Reviews
4.1/5
Very Good
44 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.2
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All reviews(44)
Positive reviews(42)
Reviews with photos/video(4)
Awesome stay(9)
Negative reviews(2)
MooNum
Superior Room
Checked in Jun 2024
Business travelers
44 Reviews
4.0/5
Very Good
Posted on Jun 25, 2024
The hotel is ok to stay for work and doing a business only.they have 2 restaurants.
Response from Property: Dear Guest,
Thank you for taking the time to share your experiences at our hotel with us.
As Dedeman Bostancı, we are extremely pleased to learn that you enjoyed the service you received from our hotel. We would like you to know that we will be honored to host you again in our hotel as soon as possible.
Kind regards,
Arda KARAGÜLLE
General manager
Esra
Superior Room
Checked in Dec 2023
Business travelers
1 Reviews
4.5/5
Great
Posted on Dec 20, 2023
We stayed for 3 nights as a family. Our overall experience was quite positive. The staff was very helpful. The breakfast had a good variety of options and the quality of the food was good. The breakfast staff were devoted to their tasks. Zeynep hanım made sure we had our omelettes every morning :) The room and the beddings were clean. The location is not the best if you are looking for a tourist area. But it is very close to a metro station. My suggestion for improvement would be removal of carpets from the rooms and switching to hardwood flooring, considering allergic guests. In the overall I would recommend this hotel.
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLEGeneral Manager
Fatih
Superior Room
Checked in Jun 2024
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Jun 23, 2024
Trip.com var hayat var 🥰😁
Guest User
Superior Room
Checked in May 2023
Family
1 Reviews
3.7/5
Posted on May 28, 2023
İlk gece kaldığımız odanın sıcak su ayarı yapılamıyordu sonra tamir edildi denildi fakat olmamıştı, oda değişimini rica ettik ve odamız değiştirildi.
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Guest User
Superior Room
Checked in May 2023
Business travelers
2 Reviews
4.5/5
Great
Posted on May 26, 2023
My experience at this hotel was good the food was great and the service and the staff on point.
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Guest User
Deluxe Room
Checked in Jul 2022
Couples
3 Reviews
3.0/5
Posted on Jul 17, 2022
The building is old and you can smiles sewage odder in bath room . Towels are turn and old.
The is okay in size, but the air conditioner is very bad. In middle of the night it get hot.
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Edina Szabo
Superior Room
Checked in Jul 2022
Booked for others
1 Reviews
4.7/5
Amazing
Posted on Jul 28, 2022
I think it was all right
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Guest User
Superior Room
Checked in May 2023
Solo travelers
29 Reviews
1.0/5
Posted on May 12, 2023
Terrible
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
34hb35
Superior Room
Checked in Aug 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
The manager of this pet-friendly hotel, which we often prefer, should be proud of the staff at all levels. Almost all of them were attentive and polite. I can only criticize the behavior of a lady at the reception whose name I do not know. It is extremely important for the reception staff, who are the first impression area of the hotel, to be cheerful and polite. Let the cold and indifferent behavior of the lady we encountered at our last stay be a talisman for us. However, I hope that this opinion will be useful in terms of learning the lesson that there are still places for the hotel management to touch. We also appreciate and congratulate Meltem Hanım, who is on duty at the roof restaurant, from the staff we appreciate the majority of, for her kindness, tolerance and trustworthy behavior that has internalized her job. We believe that congratulating her from the hotel management on this occasion will help her keep her motivation at a high level.
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Dmitriy
Superior Room
Checked in Aug 2024
Business travelers
137 Reviews
3.0/5
Posted on Aug 16, 2024
Very Inconvenient Air Conditioner in the room! Blows right in your face! Very dangerous for your Health! Poor breakfasts
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Response from Property: eply from the property:Değerli Misafirimiz, Otelimizde edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Dedeman Bostancı olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla, Arda KARAGÜLLE Genel Müdür
Ngan Wui
Superior Room
Checked in Jan 2024
Business travelers
49 Reviews
4.5/5
Great
Posted on Mar 2, 2024
I chose this hotel for a business trip this time. The hotel facilities are good and all the staff are very hospitable and very comfortable. A very cost-effective hotel! The rooms are clean and well designed.
Original TextTranslated by Google
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Arda KARAGULLE General Manager
Kaandogan
Superior Room
Checked in Apr 2024
Family
3 Reviews
3.7/5
Posted on May 1, 2024
Clean, location, I recommend not to go with navigation
Original TextTranslated by Google
Anonymous User
Superior Room
Checked in Aug 2023
Business travelers
17 Reviews
4.0/5
Very Good
Posted on Sep 3, 2023
Inquiries are not responded to immediately and you wait too long (3-4 hours). You had to call the front desk several times!
Original TextTranslated by Google
Response from Property: Dear Guest,First of all, we would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Istanbul Hotel. We do appreciate your feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager
Guest User
Superior Room
Checked in Jul 2023
Business travelers
1 Reviews
4.2/5
Very Good
Posted on Jul 23, 2023
The rooms are clean and stylish. Breakfast ***meat is good. It would be nice if the garden was a little bigger. The lobby and seating areas are a bit small.
Original TextTranslated by Google
Response from Property: Dear Guest,
Thank you for taking the time to share your experiences at our hotel with us.
As Dedeman Bostancı, we are extremely pleased to learn that you enjoyed the service you received from our hotel. We would like you to know that we will be honored to host you again in our hotel as soon as possible.
Kind regards,
Sinan MISIRLI
General manager
Alo
Superior Room
Checked in Jun 2023
Solo travelers
3 Reviews
4.0/5
Very Good
Posted on Aug 6, 2023
Near Emar mall
Original TextTranslated by Google
Response from Property: Dear Guest, We would like to thank you for taking the time to write to us regarding your experience at the Dedeman Bostancı Hotel. We are extremely pleased to know that you enjoyed our service. Your scorings have been shared with our Team members accordingly and we are looking forward to Welcoming you back to our Hotel in the near future. Kind Regards, Sinan MISIRLIGeneral Manager