Hilton Garden Inn Istanbul Beylikduzu

I definitely recommend it Good location near to cumhuriyet mahellesi metrobüs The room is clean and the room size was nice Friendly stuff and delicious breakfast The location also surrounded by a lot of coffee shops, markets and restaurants

The hotel is okay, just to stay and pass, very close to marin

Everything was great about the hotel especially the reception staff, they had no issue checking me in earlier a bit and they let me have a late check out free of charge which was greatly appreciated. However I'm not happy with the conduct of housekeeping staff. Every morning they were very loud talking, banging things around in the hallway or in the next room. Literally that was my morning alarm every day of my 5 days stay. The most infuriating situation happened last day, when I was supposed to have a late check out until 14:00, first in the morning they knocked on my door yelling "Room check" and proceeded to walk in despite my protest (I have half dressed), a woman made some notes and left. I was baffled by this unprofessionalism. Before leaving for the airport I stepped out for lunch, I returned to my room before 14:00 and I found my room wide open, fully cleaned while my suitcase was still half packed and my things were still around the room! Absolutely ridiculous! The housekeeper didn't apologise or anything, I told her I have late check out and I need a few minutes but she didn't leave just stood there giving me zero privacy to get myself organised. I also wanted to use the bathroom but it was cleaned already and my towels were taken. I tried to pack quickly and when I returned home I noticed I'm missing my headphones, maybe I left it there charging on my haste and who knows what else since my things were all moved around. Shocking from a Hilton!

The good: Staff were honestly amazing great attitude and helpful. The room was spacious and really comfortable. Daily house cleaning, they were extremely nice and helpful. The bad: Ofcourse this is from my personal experience so bare this in mind. However 1st room provided had freezing cold shower... you may have guessed it but the shower was broken. No hot water. I complained to the staff and the send a technician to help. Waited over 2 hours in my room and no one came so I left as I had a tour. Had to shower in freezing cold. The following day I again told the staff for help. This time technician came instantly, worked for around 20 minute and left.... the shower was not fix...I complained once again and they said they send a person to fix it again. I waited again for over 1 hour and nothing. I was so fed up I was going to leave and book an ibis hotel. However the staff informed me they were going to change my room. Upon this change the shower problem was fix however the new room had a broke thermostat so I sat in a room in freezing cold temperature as it was my last day in Istanbul I did not raise an issue but this really ruined my trip its a shame Istanbul is an amazing city.