Grand Star Hotel Bosphorus & Spa

Reviews of Grand Star Hotel Bosphorus & Spa

Grand Star Hotel Bosphorus & Spa

Sıraselviler Caddesi no: 45, Beyoglu, Istanbul, 34437, TürkiyeSee Hotel Details
Grand Star Hotel Bosphorus & Spa
Grand Star Hotel Bosphorus & SpaGrand Star Hotel Bosphorus & SpaGrand Star Hotel Bosphorus & Spa
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1 night

Guest Reviews

5.4/10
63 Reviews
Verified reviews
Location5.3
Amenities5.5
Service5.3
Cleanliness5.3
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All reviews(63)
Positive reviews(15)
Reviews with photos/video(6)
Negative reviews(33)
KIFAH MOHAMMED
Standard Double Or Twin Room
Stay Date Sep 2024
Couples
6 Reviews
5.5/10
Posted on Oct 15, 2024
Very bad registration the woman there so rough, and they gave us room in the badroom then we did not agree , we call the agency to change it
Peyman
Standard Double Or Twin Room
Stay Date Aug 2024
Family
1 Reviews
6.0/10
Posted on Sep 27, 2024
They don’t have pool, my room was standard and it was fully damp so I paid extra to upgrade at the hotel to have better room. At the bathrooms there is the things for shampoo and shower gel but they were broken, at the restaurant for breakfast you can’t find salt pan and pepper pan and wasn’t great service for breakfast and the cart you have to use to open your room door has to change every day because not working properly. Only good think was people working on reception desk during a day were kind and friendly.
Mr.K1
Deluxe Double or Twin Room with Balcony and Sea View
Stay Date Feb 2023
Solo travelers
21 Reviews
7.0/10
Posted on Mar 13, 2023
The location is good , everything around the hotel, booked the room with breakfast is not the best choice because the breakfast there is very simple for that price, so you can have a nice breakfast around the hotel , to be honest the staff in this hotel is not that warmly welcoming at all except the housekeeper name emir is very good person
Guest User
Stay Date Dec 2022
Solo travelers
2 Reviews
3.0/10
Posted on Feb 7, 2023
Tourist scam. They offer good prices but when you arrive at the hotel, the room is not what they advertise. Rooms in the basement, noise all night, blocked windows... Then they say you need to pay extra if you want another room. Trip.com did not provide any solution. Stay away from this place.
Mohab Abdelnabi
Superior Room Sea View With Balcony
Stay Date Jun 2024
Travel with friends
7 Reviews
7.5/10
Posted on Jul 6, 2024
Nice location and view
Olzvoi
Deluxe Room
Stay Date Jun 2022
Business travelers
30 Reviews
10.0/10
Outstanding
Posted on Aug 4, 2022
Hotel really near from Taksim square and shopping area, thanks
NOOR MUHAMMAD KHAN
Standard Room
Stay Date Jul 2022
Business travelers
6 Reviews
10.0/10
Outstanding
Posted on Aug 15, 2022
I highly recommend!!!! Everything is perfect
Ling
Two-Bedroom Family Suite With Sea View
Stay Date Dec 2024
Travel with friends
18 Reviews
10.0/10
Outstanding
Posted on Feb 7, 2025
The connecting suite booked by four people is safer Facilities: Very complete, with everything you need Hygiene: Very clean when you check in Environment: Very well decorated, but the perfume smell is too strong, not very adaptable. The room has a good view and the scenery is beautiful Service: Not bad, breakfast is also OK
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Muhammad imam fuadi
Standard Double Or Twin Room
Stay Date Dec 2024
Business travelers
3 Reviews
10.0/10
Outstanding
Posted on Jan 19, 2025
Clean, good breakfast and close to Taksim
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KamilahSalaeh
Club Basement Room
Stay Date Jan 2025
Couples
9 Reviews
2.5/10
Posted on Feb 27, 2025
I did not feel comfortable and did not receive good service or assistance from the receptionist, and the terms of the contract are not in the guest’s interest at all, as I booked two nights and did not stay at the hotel due to a delay in the flight time. Upon my arrival, I tried to remind them of the reason, even though I tried to communicate with them through the application, but unfortunately there was no answer.
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Guest User
Standard Double Or Twin Room
Stay Date Sep 2024
Couples
1 Reviews
8.0/10
Very Good
Posted on Oct 10, 2024
Well, when we first arrived, we were a little uncomfortable. They kept changing rooms for 2 days and then they gave us a room.
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HG
Standard Double Or Twin Room
Stay Date Feb 2024
Couples
2 Reviews
5.5/10
Posted on Mar 19, 2024
The location is excellent but this can never be a 4 star hotel The sockets didn't work The flush in the toilet doesn't work Refrigerator doesn't work Breakfast like a 2 star hotel Long queue for a coffee Luckily we only stayed one night A 2 star hotel is never 4 star
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Guest User
Stay Date Apr 2025
Other
2.0/10
Posted on May 4, 2025
I can give 0 because it's not a hotel same like motel rooms dirty smell is very bad breakfast also very bad don't lose your money better go to another hotel, only location is good I'm not recommended this hotel safe your money have a nice travel.
688arefa
Stay Date Mar 2025
Family
2.0/10
Posted on Apr 5, 2025
“Very disappointing stay at Grand Star Hotel. The room lacked basic amenities, the fridge was empty, and water/tea service was only provided once. Breakfast had dirty dishes, and one Iranian staff member at reception was rude and unprofessional. Not recommended, especially for Iranian guests.”
Guest User
Stay Date Aug 2024
Other
4.0/10
Posted on Sep 20, 2024
I had an extremely disappointing experience at this hotel. Following a sudden death in my family, I requested to cancel my reservation, fully understanding that there would be charges deducted. However, the staff showed no cooperation or empathy, refusing my request outright and leaving me with no option but to stay at the hotel. The situation only worsened upon arrival. The breakfast was bland and lacked variety, offering nothing but bread, butter, and jam—far below the standard of the breakfast buffets I expect from a hotel. On top of that, the staff was consistently rude and unhelpful, providing poor service and making an already difficult time even more stressful.