Sevcan Hotel

Good staff, not daily house keeping, location not correct on google maps, hard to locate on maps, ideal for transport, good breakfast

Do not go here as a single person who don’t speak the local language. Had an awful experience. Had to leave to go to another hotel. Never got any sort of refund and spent 15 mins at The hotel. The experience I had frightened me. Do not go as a young lady. The photos are nothing like the place too!!!

Staff were friendly and helpfiul,, room was generally old and not so clean, airco couldn’t be regulated. Hotel was difficult to find with navigation but probably not the hotel’s fault. Parking was OK

I visited the Sevcan hotel because I had fallen ill while in turkey and couldn't stay at my previous hotel in Istanbul after leaving hospital. I booked the Sevcan through Hostel world at the last minute as it was evening time time I was worried I wouldn't secure a place to stay for the remainder of my holiday. I jumped in a taxi to the Sevcan. When I got there it was about 7pm and I was given a room without WiFi and tea and coffee making facilities. I paid extra for my own room with ensuite so I could get these things so requested a room change and was told I'd have to wait till the next day after the cleaners had cleaned the checked out rooms so there was a lot of going back and forth with this. MEETING THE MANAGER The next day I met the manager who asked me to pay the balance for the room since hostel world only takes a deposit. I was told to knock on his door and when I did I was greeted with a lot of smoke from the many cigarettes he'd been smoking. Once he realised I had booked through Hostel world he seemed very irritated. He said you could have booked through ***********, trivago but you booked through Hostel world. I was very confused because why would a hotel put themselves on Hostel world if they didn't want anyone to book? and secondly what did it matter which company I booked through, the point is that I booked. He said I could have given you a better deal and tried to suggest that i cancel my booking through them and pay him directly 500 turkish lira per day. Of course I was like no I'm not doing that because having met him I actually felt safer that I'd booked through a third party. CONFUSION Being so unwell i didn't read my recipet from Hostel world properly and thought I had only booked to stay until Saturday but i needed to check out Sunday morning so I checked with the manager and he said I could stay an extra two days and pay on Saturday morning which is my check out day. I asked if I should pay now to secure the room and he made it clear that no one else will book the room so it didn't matter. This is important for later. THE MOMENT I FELT HELPLESS AND UNSAFE On the Saturday I got a call to my room asking me to pay to stay longer. At that point I looked at my receipt from Hostel world on my phone and it said check out 3rd July 2022. Before then I was only looking at each day paid which actually showed I paid for Saturday anyway so I didn't need to pay anymore and the manager also would have seen this on my phone if he bothered to look. When I came down to reception and explained that I paid up to date after all and didn't need to pay anymore the manager said I must pay for the extra two days because we made a deal. I tried to do Google translate and show him my phone to explain everything his words were "lady lady why you keep showing me things on your phone, why can't we just talk and work something out". My response would have been because I'm paid up and have proof and its unprofessional to do side deals but as

The sheets was dirty, there was bugs and the Ac was not working. Overall the hotel was dirty but the service was great.