Krystal Ixtapa
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Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Ixtapa

Krystal Ixtapa

Health Protected
Boulevard Paseo Ixtapa Lote 4 y 4, A, 40880 Ixtapa Zihuatanejo, Ixtapa, Guerrero, 40880, Mexico
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With a stay at Krystal Ixtapa in Ixtapa, you'll be on the beach, just a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This beach resort is 5.1 mi (8.2 km) from Linda Beach and 7.1 mi (11.3 km) from La Ropa Beach.Show More
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hotel overview picture
3.6/5Cleanliness: 3.6
All 101 Reviews
Amenities
Golf CourseOutdoor Swimming PoolSpaMassage RoomFitness RoomPrivate ParkingFreeBarNightclubBilliards RoomRestaurant
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Surroundings
Airport: Ixtapa Zihuatanejo International Airport
(18.5km)
Landmarks: Delfiniti of Mexico
(350m)
Landmarks: Letras IXTAPA
(616m)
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Rooms

Guest Reviews

Policies

Services & Amenities

King Room with Ocean View
9

King Room with Ocean View

1 King bed
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Room Amenities
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Superior Room with Sea View
8

Superior Room with Sea View

2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Room Amenities
Check Availability
Standard Room with Garden View
7

Standard Room with Garden View

2 Double bed
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Room Amenities
Check Availability
Superior King Room with Sea View
8

Superior King Room with Sea View

1 King bed
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Room Amenities
Check Availability
Standard King Room with Garden View
5

Standard King Room with Garden View

1 King bed
Non-smoking
Air Conditioning
Private Bath
TV
Shampoo
Room Amenities
Check Availability
Standard Room with Sea View
10

Standard Room with Sea View

2 Double bed
Non-smoking
Air Conditioning
Private Bath
TV
Sea View
Room Amenities
Check Availability
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Guest Reviews(101)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Facundo Santucci
February 16, 2022
I stayed at this hotel for a business trip and the hotel is nothing about business and all about fun, meaning very very loud obnoxious music when one needs to work on the phone and concentrate on work. Had this been a pleasure trip, I would have rated this better but if you are in Ixtapa on business and read this, do not stay here as not only will you find it hard to work but the non-stop party atmosphere is anticlimactic. Cleanliness?? Hmmm so so… Again, if I were on holiday, maybe I would let pass things that I expect them to work when I am working. The area is just so beautiful all around that it helps the hotel to manage along.
Ryan Christopher
November 26, 2023
Staff here is very nice and healthful. The guests here are very nice too. We had no hot water to shower with the entire stay. However, the water in the sink was boiling hot. AC went out once. Water shut off for a few hours. The pool at this hotel is beyond gross. They do not clean it. Sand is at the bottom. Paper floats in the pool. Leaves. Trash debris. I swear I had the dry heaves the last day here. The pool I think has no filters or system to clean it. And the pool guys are not cleaning this pool each day, it is not up to American/Canadian standards for sure.
Steven
November 1, 2023
This was advertised as a 3 star hotel ALL INCLUSIVE. IT WAS A FILTHY NASTY PLACE. We had to stay 1 night there. No wash cloths, thread bare towels, filthy floors & counters, & not any inclusive, and much more. We checked out the next morning and they would not reimburse us for the nights not spent. I ask the manager the night before to make up for the disaster but he ignored me. Checking out the next morning he offered all I ask for the night before. It was to late! We did not travel to Ixtapa to stay in a dump. Expidia was no help at all and we will never use them again. Avoid the Krystal Ixtapa at all cost. And do not trust expidia for anything.
Cindy
September 23, 2023
Beaches are beautiful but it could be unsafe, it’s open sea, there is no shallow waters there. The hotel is older themed, open and you feel the outside temperatures throughout the entire hotel. The waiters were extremely helpful, housekeeping kept things nice, clean everyday. We choose an all inclusive experience, that includes 3 “high end gourmet experiences” the Bogart, Paseo de Mexico, & an Italian tour. Lastly, two an all you can eat buffets, unlimited drinks, alcohol beverages. However, all restaurant locations seems to share the same food options, same types of deserts, same flavors, with the exception of Bogart all are overall good. But with a 5 day stay, we were tired of the same tastes. Before booking for all inclusive I recommend you ask if there is a dress code! We didn’t know better! Turns out you must dress casual formal. We spent extra money buying formal shoes. And I had to speak with different hotel member to excuse my special needs son dress code; we were being turned away from reserving at the gourmet restaurants. Oh yea’ you must reserve every morning before 11am your gourmet dinner experience for that same day. We had a bad reaction after eating at Bogart, my child and I got so sick to our stomachs with cramps, diarrea on the 2 day of our stay. Concierge gave us two Starbucks vouchers to use in the hotel for inconvenience. When we attempted to use them, we were limited on our selection to only coffee, teas over ice. No Fraps, no blended drinks.
Dennis
August 28, 2023
We always feel at home when there cuz everyone always remembers us and ready to serve in all areas. for us it's like segunda casa.
jose j
August 17, 2023
It was a nice stay , especially when we got upgraded to the president’s room for no extra charge , it was the best room in the entire hotel
Jose
August 11, 2023
We planned ahead on the trip months before coming we've gotten two rooms which were suppose to be connected but our rooms were across hall. An excessive amount ants in one of the bathrooms towels were dirty and also did provided enough tv romote was not provided in one of the rooms as well. Supposedly they were gonna switch our for we can together but never happened
brian
March 24, 2023
We had the Vista King with an incredible balcony View. We love the rock formations in the ocean
Kurt
February 3, 2023
Very disappointed with dining at the resort. Nothing was open and what was was terrible! Great that dining was available close. The property was nice and well maintained but could use a little restoration. Elevators need to be updated. Very nice swimming area; Well kept and staff was great! But the food could really improve!!

Property Policies

Check-in and Check-out Times
Check-in: After 16:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
Mex$110 (approx. US$6.64) per person
Adult
Mex$220 (approx. US$13.28) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.6/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1978
  • Renovated: 2010
  • Number of Rooms: 40
With a stay at Krystal Ixtapa in Ixtapa, you'll be on the beach, just a 4-minute walk from El Palmar Beach and 6 minutes by foot from Delfiniti. This beach resort is 5.1 mi (8.2 km) from Linda Beach and 7.1 mi (11.3 km) from La Ropa Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and a fitness center. Additional features at this resort include concierge services, babysitting (surcharge), and an arcade/game room.

All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite at one of the resort's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.

Make yourself at home in one of the 255 guestrooms. Rooms have private balconies. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
Spa
Fitness Room
Bar
Billiards Room
Restaurant
Meeting Room
Water Park
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Krystal Ixtapa?

Prices at Krystal Ixtapa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Krystal Ixtapa?

The closest airport is Ixtapa Zihuatanejo International Airport. It is 18.49km from the hotel and approximately a 22minutes journey by taxi.

What are the check-in and check-out times at Krystal Ixtapa?

The check-in time is after 16:00 and the check-out time is before 12:00.

Does Krystal Ixtapa provide airport transfer services?

No, the Krystal Ixtapa doesn't provide airport transfer services.

What amenities and services does Krystal Ixtapa have?

Krystal Ixtapa has the following amenities and services: Outdoor Swimming Pool, Golf Course, Spa.

Does Krystal Ixtapa have a swimming pool?

Yes, Krystal Ixtapa has a pool. Pool type: Outdoor Swimming Pool.

Does Krystal Ixtapa have fitness amenities?

Yes, Krystal Ixtapa has fitness amenities.

Does Krystal Ixtapa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Krystal Ixtapa have non-smoking rooms?

Yes, Krystal Ixtapa has non-smoking rooms. Please view the hotel listing for details.

Does Krystal Ixtapa provide breakfast?

Yes, Krystal Ixtapa provides breakfast.

About This Property

Nearest AirportIxtapa Zihuatanejo International Airport
Distance to Airport18.49KM
Average Price FromUSD220
Hotel Star Rating3