OYO Hotel Jackson South I-55

The key card I got when I checked in had a different address and phone number than the hotel. When I got to the room, there was no remote for the TV. So I had to go back to the front desk to ask for one. They promised they would bring it to the room, but they never did. Also, we were 2 people traveling, but there was only 1 set of towels in the room, when I asked for a second towel for my husband, the woman at the front desk told me that it is only 1 set of towels per room, even if there are more than 1 person staying !!! The airconditioning made so much noise that we had to turn it off to be able to sleep, But it was in Mississippi in June, so we ended up not being able to sleep because it was getting to hot. There are also trains passing by behind the hotel throughout the night.

I got there late at night after a 12 hour drive to find out that the lady in charge gave my room away. I had to find a different hotel. She gave me a ton of attitude and acted like she was doing me a favor. Worst customer service I have experienced in a long time in any industry.

Went to property to check in at about 1030pm and all check in staff was missing n on wall was a phone number for the manager. U had to call the manager to check in. I did n was told there is no staff to check me in n was supposedly tefunded my money. Never recieved a refund n had to jeep callomg phone number to manager

My reservation was supposed to be canceled and i was still charged for the service i never used.

No staff on site to check in

Unresponsible and indifferent to guests the guy at reception. Pretty dirty, smoked.

Was not able to check into my room because im not 21! Im waiting on my refund!!!

First of all, it was 330 before I could get checked in. The room was disgusting. It was dirty. Fixtures were broken, appliances were rusty and missing parts. The comforter had a stain in the bed did not feel clean. The floor was dirty the cold water handle on the bathtub was broken, pieces missing off the counter in the bathroom. There was trash behind one of the bedside tables I could go on and on I took multiple pictures of this room and the shape.

Do not stay here, there are bed bugs. The property also looks nothing like any of the photos because they were taken years ago. A lot of the doors were broken into, the floors were dirty, everything metal is rusted, bedsheets were partially burnt. The tv had been stolen so they gave us one that didn’t work. We also had to ask multiple times for them to give us cards to our room once we checked in, after they changed our room 3 times. You get what you pay for. There’s a newly renovated OYO in north Jackson, though.