Guest User
August 31, 2023
The people made this experience - everyone at the front desk + breakfast bar + housekeeping were outstanding. We stayed 5 nights using points as the nightly rate was nearly $900 per night when we tried to book. I would have been very disappointed if I had paid that cash rate. The property is dated and rooms are smaller than a typical Homewood suites (they do list the sq ft on their site so are transparent at least). The rooms were sufficient for our needs - kitchen with 2 burner stove, tiny sink, full size fridge and dishwasher. Couch and chair in living room (with fireplace), 2 person table + desk. Bedroom was 2 double and had very minimal other space other than the 2 beds. Again, the people were outstanding - very helpful. Greeted us when we returned from hiking. Breakfast was sufficient, but doesn't start until 7, so if you are getting an early start for hiking, there is coffee and tea in the lobby. Small breakfast room. Gym is tiny, but daily passes at an adjacent hotel are available if you ask the front desk - that gym is much more of a full-size gym. Free bottled water in the lobby. Wifi was adequate. Housekeeping is only "on demand" or every 4th night for long stay - we got it twice during a 5 day stay and that was sufficient. Can exchange linens or get more supplies from front desk. Overall, I would likely stay here again, especially on points. The full summer rate is tough, but I understand that overall prices are quite high in Jackson.