SpringHill Suites Jackson

Super new and clean modern spacious rooms.  Comfy beds and sofa.  Very nice fitness room w newer equipment.  Front desk folks nice and friendly.  Extensive breakfast options and delightful employee keeps food and coffee at top notch.

Hotel was very nice, clean and accessible!

Staff were fantastic. Hiccups with new system but they powered through like champs and were exceptionally nice

The location was great! SUPER clean rooms! My place to stay every time I come To Jackson!

There was a dripping water leak in my room, and the hotel was full so they could no move us to another room. It was next to the bathroom, so probably a leaky bathtub fixture—we had a hand sprayer that leaked water where went into the wall. The breakfast was fresh and plentiful. There were little sausage biscuits that were especially good. Parking was good, the property is near other hotels but not residential areas, so no non-guests wandering the property.

The bathroom was very dirty with urine on the wall and tile near the toilet. The towel bar was out of the wall and the carpet needed vacuuming! We were there for three days and our room was not serviced once. A staff member did walk into the room unannounced - have no idea why! When they realized that the room was occupied they just turned around and shut the door. Also, the first morning there we went down to have breakfast approximately 45 minutes before closing and there was very limited food still available. Most items had been taken and had not been replaced. After waiting for 15 minutes I asked the front desk if they could replace a few items, which they did add some more eggs but left the oatmeal and waffle batter empty. I had reserved a room here for 9 days this summer, but needless to say I have already cancelled that reservation!!

This is the cleanest hotel I’ve ever stayed at! The bed was so comfy and the staff was super nice!

Hotel seemed to be just built, it is very nice. The breakfast is top tier by far.