Hilton Garden Inn Jacksonville

The hotel staff is great. There is an awful strong odor as you enter into the hotel-it’s almost too much. I smelled it throughout the first floor of the hotel. The room looked clean until you actually looked at the details. The curtain in our room was held with large binder clips and the tub was slow draining. Overall, the stay was okay. I couldn’t hear anyone through the walls. I’m just not sure if I’d stay here again due to the strong odor on the first floor-Yikes!

The room okay but the shades were broken and held together by paper clips. The office chair was very worn out and the “leather” was coming off. The chair had stains. This hotel needs some love. Also, the website says checkin is at 3pm but it’s not until 4pm.

Great staff and very accommodating. We requested two beds on our late check-in and they provided us with a big room, which we really appreciated. Great location too.

Staff was great. House keeping left cleaning supplies in room. Breakfast was good and affordable but very basic. Dinner was very good and food was delicious. Front desk staff is very friendly. Room was clean, spacious but noisy.

Super clean room. The location was great with many great restaurants close by. It was nice to have full size shampoo, conditioner, shower gel, and hand soaps available that smelled great. The double room with the sofa and extra TV was perfect for entertaining our family that we were visiting.

Staff was great. Room was nice - but - window shade wouldn’t go up and desk chair was terribly tattered.

The breakfast smell was overwhelming at 4am and since I was on the 4th floor I am not sure why I could still smell it.

As soon as the doors open all you smell is a very strong overpowering smell of garlic. Definitely a turnoff. The hotel was not as clean as it has been the past 2 times staying there. Will not stay there again.

I wasn't very happy with their breakfast , the eggs did not taste like real eggs, the potatoes were cold, the French toast was tasteless and the juice containers were empty and was not worth the $12.00.