Explore Guest Reviews of Hotels in Jacksonville

DoubleTree by Hilton Jacksonville Riverfront
3.6/5108 Reviews
There is parking lot The hotel environment is good. The steak inside the hotel is very good and worth recommending. American hotels are basically very old, don't have too much expectation.
DoubleTree by Hilton Hotel Jacksonville Airport
3.8/5101 Reviews
We drove from Pennsylvania and already called to let the front desk know that we would arrive late maybe past midnight. The gentleman on the phone was very pleasant reassuring us the service is 24/7 so we should be fine getting our room when we were there. We reached the hotel around 2:45am and the lady at the front desk had so bad attitude saying we had to wait 35-40 minutes because she was having an audit without checking if we already called to check in and to inform the hotel our situation. I was speechless of how thoughtless she was looking at us all exhausted after the long drive reaching the hotel so late at night and still asked us to wait for 35-40 minutes. She made us accept that audit was something important for her and we had to wait until she finished her audit. I’m sorry but this is unacceptable for regular customer service let alone Doubletree managed by Hilton which always has top of the line service. I was so upset and later apologized for it with her and told her I was driving so far and I was tired but she didn’t even glance at me and just threw such look-down-upon attitude at us. She should be the one who apologized for the wait but I was decent enough to do that first. I just can’t really can’t imagine how such a person with poor communication skills, poor interpersonal skills can work as a front desk, the key role for customer service at hotel industry. The 3 point on the scale I put was for the comfort of the room itself.

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More about DoubleTree by Hilton, Jacksonville

Planning a trip to Jacksonville? If you want to stay at the best hotel in Jacksonville, Trip.com is here to help! Located in United States, Jacksonville is a well-known and vibrant city. You can stay 3-5 days at hotels in Jacksonville without running out of things to do.

Every day, travelers worldwide arrive at Jacksonville International Airport to start their vacations and business trips in Jacksonville. If you don't want to take a flight, coming to Jacksonville by train is a good choice as well.

There are 115 hotels in Jacksonville on Trip.com, including luxury, boutique, and budget hotels. Jacksonville has high quality and low-priced hotels. You can spend one night at a nice hotel for only 122 USD. There are 6 four-star hotels in Jacksonville at an average price of 161 USD per night. There are 47 three-star hotels in Jacksonville at an average price of 157 USD per night. There are 57 two-star hotels in Jacksonville at an average price of 92 USD per night. Jacksonville has many well-known chain hotels which are suitable for both business trips and vacations. In Jacksonville, there are hotels under the Ramada brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Ramada. Ramada is the top choice of many travelers in Jacksonville. Sheraton Jacksonville Hotel is one of the most popular hotels in Jacksonville. If you're still unsure, Trip.com recommends Ramada Hotel & Conference Center by Wyndham Jacksonville.

There are quite a few famous attractions in downtown Jacksonville, such as Karpeles Manuscript Library, James P. Small Park. For short trips in Jacksonville, Thomas Creek Conservation Area are all good options. The most popular attractions for tourists in Jacksonville are Greenleaf/Jacobs Clock, St. John's Cathedral. Commercial areas like The Art Center Cooperative are ideal places to buy souvenirs.

Average seasonal Temperature

• Spring: 63.09°F during the day, 53.24°F at night

• Summer: 79.48°F during the day, 69.82°F at night

• Autumn: 84.51°F during the day, 76.82°F at night

• Winter: 67.71°F during the day, 59.23°F at night

Average seasonal Rainfall

• Spring: 39.87008 cm

• Summer: 46.759842 cm

• Autumn: 76.91733 cm

• Winter: 32.64961 cm

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