Hilton Jacksonville at Mayo Clinic

The first breakfast we had the was awful we waited 30 min to order I finally flagged somebody down then it took them another 30 min to just make 2 kids pancakes and they were so disgusting the boys 3 and 6 took one bite and was like nope gross. Then nobody ever came back so we just left

Excellent facility. Disappointed that I wasn't able to spend more time by the pool. It's amazing! A definite hidden gem.

Parking was safe. Only complaint is that Wi-Fi is free but cumbersome to get there. You have to join some Hilton club for free to get Wi-Fi. I didn’t bother as it seemed to invasive. Also paying for parking daily seems a bit much with the price of the room being what it is.

Everything and everyone was wonderful! The room service food was excellent, and the breakfast buffet was great. The only downside was the AC. It took quite a while for the room to cool down, and there wasn’t much air circulation. Since we were only staying one night, we didn’t request a room change—but it’s something to be aware of.

Great Sta for an appointment at the clinic. Beautiful facility and so convenient to the Mayo Clinic

Overall the hotel was very nice. The only negative was the mattress. It was pretty uncomfortable in my opinion.

I recently stayed at a Hilton hotel in Jacksonville, and I can honestly say it was one of the best hotel experiences I’ve ever had. From the moment I arrived, I was impressed by how welcoming and professional the staff were. The receptionist made check-in smooth and effortless, setting a great tone for the stay. Throughout my visit, every staff member I interacted with was friendly, attentive, and genuinely seemed to care about providing excellent service. The waitress in particular stood out—she was warm, efficient, and made dining a really enjoyable experience. The overall atmosphere of the hotel was comfortable, clean, and well-maintained, which made it easy to relax and feel at home. It’s clear that a lot of attention goes into making guests feel valued. I absolutely loved my stay and would not hesitate to come back again. Highly recommend to anyone visiting Jacksonville!

This is a beautiful, new and modern Hilton. Staff was helpful and friendly. Stayed at Hilton on Mayo campus for ease of getting to appointment. You can leave your car parked at hotel and the free shuttle takes you right to the door of any Mayo building you need dropped off at. Saves time on looking for parking and walking to building for appointment. They have a bar if you choose to visit. A gorgeous outdoor pool. A wonderful breakfast for an additional cost, if wanting breakfast. Well worth the money. Very extensive offerings of food, all home cooked, not processed. We will be staying here for our next appointment visit. Nice, new, clean, and all beautifully decorated with upscale furnishings. 10/10 for our visit.

A very new hotel that is particularly convenient for those going to the Mayo Clinic