Hilton Garden Inn Jacksonville Downtown Southbank
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Hilton Garden Inn Jacksonville Downtown Southbank

Stay at Hilton Garden Inn Jacksonville Downtown Southbank in Jacksonville, a 3-star hotel with 8.1/10 from 98 reviews. It offers good value with quality service, and prices start from US$111.

Check-In & Check-Out

From 15:00 until 11:00

Nearby Attractions

San Marco “Train Station”: 0.22 km away

Aardwolf Brewing Company: 0.21 km away

Called Out Believers In Christ Fellowship: 0.25 km away

Amenity Highlights

Food & Drink: Room service, Restaurant, Bar

Hilton Garden Inn Jacksonville Downtown Southbank

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We Price Match
Highlights
Great views
Delicious breakfast
Ideal location
Lots to do
Pets welcome
Amenities
All amenities
Property Description
Show more
Nothing to complain about here. Staff was great and so was the room.
Surroundings
Airport: Naval Air Station Jacksonville
(17.6 km)
Airport: Jacksonville International Airport
(27.5 km)
Train: Kings Avenue Station
(360m)
Train: Jacksonville Station
(12.0 km)
Landmarks: Aardwolf Brewing Company
(210m)
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7

Guest Room With 2 Queen Beds-Hearing Accessible

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Room Details
Check Availability
6

Mobility Hearing Accessible King Room with Tub

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Room Details
Check Availability
8

One Bedroom King Suite with Sofa Bed

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
10

Junior Two Queen Suite

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Room Details
Check Availability
7

Mobility Hearing Accessible King Room with Roll in Shower

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
11

Junior King Suite

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Room Details
Check Availability
7

Mobility Hearing Accessible Two Queen Room with Roll in Shower

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
13

Two Queen Room

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Room Details
Check Availability
6

Mobility Hearing Accessible Two Queen Room with Tub

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Room Details
Check Availability
8

King Room-Hearing Accessible

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Room Details
Check Availability
10

King Room

1 King bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Refrigerator
Towels
Microwave
Room Details
Check Availability
8

Mobility Accessible Two Queen Room with Tub

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
8

2 Queen Beds Junior Suite Hearing Accessible

2 Queen bed
Has window
Free wired Internet
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Towels
Room Details
Check Availability
Hide Room Types

Average for similar properties in Jacksonville
Most Mentioned
Review summary
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Cleanliness: The hotel received frequent praise for its exceptional cleanliness, with multiple reviews highlighting spotless rooms, bathrooms, and overall hygiene standards maintained throughout the property.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
September 21, 2023
Nothing to complain about here. Staff was great and so was the room.
C‍i‍a‍r‍a
October 14, 2025
Tried calling many times to request a early check in for about a day before my trip and want able to reach anybody…
E‍d‍w‍i‍n
October 14, 2025
Nice hotel, but no internet or breakfast included. Very nice hotel and good location, very convenient to the shuttle bus for games at Everbank Stadium. BUT no free internet unless you are a Hilton Honors member, and No complimentary breakfast.
s‍t‍e‍p‍h‍e‍n
October 10, 2025
Breakfast not included along with parking. $20 breakfast with cold sausage a bit disappointing
C‍r‍y‍s‍t‍a‍l
September 17, 2025
It was overall decent but after i paid to stay there i also was charged $20 per vehicle per night to stay.. crazy to me!!
R‍o‍e‍g‍i‍n‍a
September 8, 2025
Valerie at the front desk was very accommodating to the fact that the parking garage gate wasn’t working. She let us park in the Diamond parking area.
J‍o‍h‍n
September 8, 2025
The common door between the room wasn't very well insulated and i was awaken by guests who were calling escorts and performing sexual behavior. Between that and the noise outside the room, hallway, and elevators, it wasn't highly recommended as somewhere I'd stay in the future.
J‍a‍m‍e‍s
August 31, 2025
I think the charge for the parking is insane $20 just to park on the property. That’s price gouging when it could at least be $10 come on now but other than that everything else was magnificent

Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
Extra crib: Free

Breakfast
StyleA la carte
Opening hours [Mon - Fri] 06:00-10:00 Open [Sat - Sun] 07:00-11:00 Open
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowedAdditional charge
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2009
  • Number of Rooms: 123
Phone:+1-904-3966111
Introducing the newly renovated, uniquely designed Hilton Garden Inn Jacksonville Downtown Southbank hotel and our sister property the Homewood Suites by Hilton® Jacksonville Downtown/Southbank located in the trendy San Marco area of downtown Jacksonville. This complex represents Hilton Hotel's latest concept in construction, the eight-story, 221-room and suite hotel complex is the first of its kind in Jacksonville. Housing two distinct brands under one roof allows us to serve diverse market segments and offers enhanced amenities. Located on the Southbank of downtown Jacksonville, most rooms offer a beautiful city view. The hotel is adjacent to Jacksonville's Skyway rapid transit system and the Kings Avenue Parking Facility to make your commute easier. Only 18 miles from Jacksonville International Airport and steps away from great attractions like Museum of Science and History, Jacksonville TIAA Bank Stadium, The Jacksonville Landing, 5 Points, Riverside, and San Marco Square. Being in the prestigious and fashionable San Marco area, our hotel has convenient access to the city's finest shopping, dining and entertainment areas. Discover great tourist attractions and recreational activities, such as: Jacksonville Landing, Jacksonville TIAA Bank Stadium, Times Union Performing Arts Center, Prime Osborn Convention Center, Veterans Memorial Arena, Daily's Place, Museum of Science and History. The hotel is also within 20 minutes of the following: Jacksonville Beaches, St. Johns Town Center, Mayo Clinic, Jacksonville Zoo, Naval Air Station Jacksonville, Mayport Naval Base. The hotel also provides excellent corporate housing. Travelers will enjoy convenient access to local businesses, including: Baptist Medical Center, Wolfson Children's Hospital, UF Health Medical Center, MD Anderson cancer treatment facility, Proton Therapy Institute, Prudential, One Call Care Management, TIAA Bank, CSX, Nemours Children's Clinic, Gate Petroleum, Stein Mart Corp., Fidelity National. At our hotel, the comfort of our guests is paramount. Our suites contain all of the comforts and convenience of home, as well as amenities including a 42-inch HDTV, two telephones and voicemail, complimentary WiFi access, iron and ironing board, a spacious work desk, and ergonomic Mirra chair by Herman Miller. While staying with us, guests are invited to take advantage of the excellent hotel-wide amenities we provide. Our hotel caters to both corporate and recreational guests with facilities, such as a swimming pool, fitness center, on-site restaurant and lounge with room service, laundry/valet service, business center, garage parking.

Frequently Asked Questions

What are the check-in and check-out times at Hilton Garden Inn Jacksonville Downtown Southbank?

Check-in time at Hilton Garden Inn Jacksonville Downtown Southbank starts at 15:00, and check-out time is by 11:00.

Does Hilton Garden Inn Jacksonville Downtown Southbank have a pool?

Yes, Hilton Garden Inn Jacksonville Downtown Southbank has a swimming pool for guests.

Are pets allowed at Hilton Garden Inn Jacksonville Downtown Southbank?

Yes, pets are welcome at Hilton Garden Inn Jacksonville Downtown Southbank, but we recommend calling ahead to confirm details (e.g., pet size, fees).

How much does it cost to stay at Hilton Garden Inn Jacksonville Downtown Southbank?

Room prices at Hilton Garden Inn Jacksonville Downtown Southbank vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.

How to get to Hilton Garden Inn Jacksonville Downtown Southbank from the nearest airport?

The nearest airport is Naval Air Station Jacksonville, located about 20 mins from hotel by car (17.6 km) away.

What’s the cancellation policy at Hilton Garden Inn Jacksonville Downtown Southbank?

The cancellation policy at Hilton Garden Inn Jacksonville Downtown Southbank depends on your room type and booking terms.

About This Property

Nearest AirportNaval Air Station Jacksonville
Distance to Airport17.61KM
Nearest Train StationKings Avenue Station
Distance to Train Station0.36KM
Average Price FromUSD222
Hotel Star Rating3