Home2 Suites by Hilton Jacksonville Airport

I can't say this enough. The staff is phenomenal. We had the same housekeeper over our 8 days, and Katrina was so caring and patient. She was genuinely interested in making sure my family had wat we needed. If I could change one thing, it would be.. adding meat to breakfast. The one thing I hoped for every day was bacon or sausage links, and that just wasn't there, but everything else was so delicious. I loved the variety of waffles. I hope we can enjoy the pool next time as well. I would absolutely stay here again and recommend this hotel as well. Thank you to all the employees we had the pleasure of meeting.

Clean comfortable room In room coffee maker is “different” went downstairs for fresh coffee Breakfast has good options Very close to airport and shopping/food Parking is easy Did not use WIFI

Small Chains treat you better! Upon entering the bed we found blood on our sheets. I contact the front desk and we was told there's no one to come change the sheet... Lol then we was offered to change room but we were in PJs and just showered. So we went down and got the sheets and changed them ourselves. After speaking with management the next morning. They feel changing us to another room was compensation.... No, no, no we are entitled to a clean room anyways. So I called the Hilton Corporate 800 number and reported it. That same front desk person told corporate she wished I would've called with them first. Ma'am, I spoke with the guy the same night and you the next morning. On top of that, the hall smells bad and the refrigerator didn't work, breakfast was not worth eating and they charge for parking after the price of the rooms. Beat it!

Very clean comfy room. Plenty of space for family if 5. Was able to dry wet swimwear after the pool. Great property would stay here again.

Just a quick one night stay before our flight. We were unable to use the free shuttle because it started at 7am and our flight was at 8:15am. We also didn’t have breakfast because of our early flight. Otherwise everything was fine.

Self cleaning Large suite but no room cleaning by the staff. The trash wasn’t even collected but why?? I had a package come in and the front deck didn’t even notify me. Check in was good.