Tianyuan Grand hotel is located at the junction of Qiantang River and the Grand Canal ,in addition the member of Hangzhou Trade and Tourism Group . Hotel is committed to create "chess culture" compatibility museum, has Chinese go museum, Chinese go library and precious pictures, books, physical objects, such as all kinds of chess culture decoration of various regions are reflected in chess culture characteristics.Hotel has 206 rooms (sets), with executive floors and executive lounge, guest room area of each floor has a unique cultural theme, layout is also unique, both corridor or room according to the different theme shows the rhyme chess, chess, chess, QiShi, chess, chess, chess, chess beauty. Stay in tianyuan mansion, pay attention to every detail of the chess culture decoration, simple and elegant, let you enjoy the qiantang amorous feelings at the same time appreciating the chess culture's extensive and profound.Hangzhou city's highest revolving restaurant -- tianyuan cloud top revolving cafeteria, the unique geographical location of the river intersection, can enjoy a bird's eye view of the city and the river scenery, let people linger on. Chess house is located in the third floor Chinese restaurant has 360 seats, in the selection of hangzhou cuisines and fresh, Tianyuan is also equipped with 11 meetting rooms,is an ideal place for you receiving all kinds of meetings, banquets, form a complete set of large parking lot can be parked more than 200 units。 Hangzhou tianyuan Grand Hotel has a high quality VIP golden key reception team,“From Dawn to Dusk, Welcoming and Farewelling Guests, Being Ladies and Gentlemen;With High Moral Inside and Perfect Etiquette Outside, Delivering Service with Sincerity.”With this service concept of the center, we provide the guests with high quality and high quality and personalized service.
"Very friendly and attentive staff. No English but made due with translator app which worked just fine. Old and dated decor but good location. Was looking forward to four workouts in the gym and the swimming pool while on a business trip. Chose this hotel specifically for its indoor swimming pool and gym. Would have stayed elsewhere in the area otherwise. That said, the pool and gym turned out to be public and couldn't be used at all as there was kids' swimming going on every time I went - tried on 4 separate occasions and every time the gym equipment was occupied by a dozen sleeping or relaxing parents and grandparents playing on their phones while waiting for their kids' swimming lessons to end. I was also told that the treadmills were out of order. The listing on Trip.com should be updated. It shouldn't be listed as a having an indoor hotel pool and gym as it's not only outside and adjacent in a different building with no direct access from the hotel, it's also a public facility and not accessible to hotel guests if swimming lessons are going on."