With a stay at Pavilion Samui Villas & Resort, you'll be centrally located in Koh Samui, steps from Lamai Beach and within a 10-minute walk of Lamai Night Market. This luxury resort is 1.5 mi (2.4 km) from Hin Ta and Hin Yai and 2.5 mi (4.1 km) from Guan-Yu Koh Samui Shrine.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a fitness center. This resort also features complimentary wireless internet access, concierge services, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at Patio Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. Buffet breakfasts are available daily from 7:00 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Koh Samui? This resort has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a ferry terminal shuttle.
Make yourself at home in one of the 91 air-conditioned rooms featuring espresso makers and Smart televisions. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers.
"The hotel is good for young families. I went with my elderly parents, so it was difficult for them to move around, due to there being many steps everywhere.
The service staff is generally very good, and the food is good too.
Now for the areas of improvement:
1) On our first day at the beach, there was some miscommunication with a server. We asked for a drinks menu and it took him 20 mins to get it to us, so in the meantime, we decided what we want to get. When he finally came to us and we have him the order, he got upset that we didn't even look at the menu. After that, he got the order wrong. This wasn't entirely his fault, there was a genuine miscommunication, but again, he was very rude to my father about it. Then he started rolling his eyes and shaking his head at my dad. Who is 81 by the way. Luckily, the other days, we had different staff helping us and they were wonderful.
2) Housekeeping: Not the best. The room was quite dusty. Floor was quite sandy too.
Tip: Ask for sea facing rooms. The other rooms are a little darker and the ground floor rooms can occasionally have a drainage smell, as the drain system is right outside the room."