Guest User
November 12, 2023
A historic building with lots of potential, it’s just a bit neglected at the moment and could do with a deep clean. When we checked in, I looked back at the photos on the website which we’d used to book the place as it wasn’t what I expected. The photos are of the place but they are not an entirely accurate reflection. Good points: We had a drink in the public room each evening; the room was quirky and pleasant, the staff were very friendly and helpful. We ate dinner in the restaurant on our first night - there were interesting options and they tasted nice. We had breakfast on 2 mornings and it was good. The staff were helpful throughout. The shower was powerful enough and there was plenty of hot water for 2 of us to have showers one after the other. Although we had a couple of issues with the Wi-Fi and a blocked toilet, the staff were super quick and efficient at sorting them out for us. Improvement points: The bedroom could do with a deep clean. There are also lots of light switches in the room and it takes quite some time to work out what does which light (it would be useful to have signs/labels on them. I think the light switches were the worst regarding cleanliness, I felt I had to wash my hands each time I touched a one (they were filthy, to the point that I started using my elbow to turn them on and off rather than touch them again). There is a fountain in the bedroom we had; very quirky feature and ties in with the heritage feel but you have to also be very careful not to trip over it when going to the bathroom as it’s bang in the centre and very low. It also doesn’t help that it doesn’t work, when we found the switch associated with it, it’s not even a trickle when it’s turned on. Not essential but the tv had one English speaking channel, CNN. There is no smart tv. The bed sheet had a few red stains on, but they had been freshly laundered and ironed (it looked like lipstick). Although it is a heritage property, the bathroom still needs a new bath (it is ancient and really really shabby) AND the grounding needs a good scrub / replaced. I wasn’t prepared to use the bath. I did stand in it for a shower though.