Sairafort Sarovar Portico Reviews

Response from Property: Dear Valued Guest, We are thrilled to read about your positive experience at Saira Fort Sarovar Portico. Your kind words about our spacious rooms and exceptional hospitality give us great joy. Our team is indeed dedicated to providing a friendly and welcoming atmosphere. We couldn't be happier to hear that your family had an enjoyable stay with us. Your 'wow' response encourages us to strive harder to delight our guests. We look forward to serving you again in the future. Regards, Noor Mohd Khan

Response from Property: Dear Uma J, We're very glad to hear about your amazing experience, especially concerning our aesthetic location, delicious food, dedicated staff, and well-kept rooms and gardens. It's important to us that our guests feel accommodated on all fronts. However, we are deeply apologetic regarding your initial experience with the shower and unavailability of towels. Quality and consistent services are what we strive for and it's clear that we have missed a mark. Please be rest assured that we take your feedback seriously and we are already acting upon it. Our maintenance team has been alerted about the shower issue and we will further ensure prompt delivery of basic amenities like towels. We're grateful that despite the inconvenience, you would consider visiting us again. Remember, our goal is to provide a seamless stay and we're committed to improving our services based on your valuable feedback. We hope to welcome you back in the near future and demonstrate our improvements to you. Regards, Noor Mohd Khan

Response from Property: Dear Mr Omar B, We are absolutely delighted to hear about your beautiful experience at our hotel. It's great that members of our team, particularly Amrita and Deya Ram, were able to provide you with such a magical experience. We believe that every interaction with our guests should be memorable and it seems that they were successful in doing so. We appreciate your suggestion about checking the soap in the rooms before client arrival. This feedback is valuable to us and we are immediately implementing this into our room service routine to avoid any future inconvenience. We're thrilled you enjoyed our unique rose welcome drink. We hope to see you again soon and offer you an even more satisfying stay at our hotel! Regards, Noor Md Khan

Response from Property: Dear Mr Subba Rao Amarthaluru, We're delighted to hear that your Thomas Cook booking experience exceeded your expectations and that your stay proved memorable. We pride ourselves on our impeccable service, and it's uplifting to know that this was mirrored through the hard work of our wonderful team members, Chef Chena Ram and Steward Arshad Khan. Both of them take immense pleasure in ensuring our guests' comfort and satisfaction, so they'll surely be thrilled to read your appreciative note. The quality of our food, facilities, and cultural program aspects reflects our commitment to create a fantastic experience for our guests. We're really glad to see that you found these aspects of your stay to be exceptional. Your recommendation is incredibly valuable to us. We look forward to having you stay with us again in the future for another splendid experience. Regards, Noor Mohd Khan