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Whiz Prime Hotel Kelapa Gading
4.4/540 Reviews

Whiz Prime Hotel Kelapa Gading

North Jakarta|1.21km from Redpod Gifts
When you enter the building, the hotel itself is actually located on the third floor. So you need to find the the elevator and go up. Previously I already requested to do early check in at 01.00 PM via booking.com and fortunately the room was ready and I was able to put all my stuff and hopefully enjoy my two nights stay there. I was given a vitamin C and a mask when I checked in, and when I turned on the TV in the room, it showed how the hotel tried to maintain the cleanliness during Covid 19 by doing disinfection, etc. I chose Whizz Prime Kelapa Gading because it is located across MOI and it has a swimming pool. I want to spend my staycation by swimming in the hotel, at least that's what I thought. When I was swimming, the pool staff approached me and told me that since I was not wearing a proper swimsuit, I was actually not allowed to swim there, for your information, I was wearing a hijab and it was impossible for me to wear a swimsuit, the staff even suggested me to take off my hijab which of course I said no. The next thing I know that the security approached me and telling me quite the same thing, because I was not wearing a proper swimsuit, I was not allowed to swim there. I noticed that the other guests who were also at the pool were staring at me and I felt humiliated. That's it. I got out of the swimming pool and heading to the receptionist and complained. I was assisted by mbak Sarah and she told me there should be no problem if I want to swim and she will talk to the swimming pool staff. When she returned, she told me to sit by the pool and she would talk to the GM. I was already angered by the situation and I chose to go back to the my room and write a complaint in the contact us section of the hotel website. And I decided to go back to the swimming pool and took a picture of the swimming pool. That's when Sarah approached me again, and apologized and make sure that I can swim in the swimming pool with the approval of the GM. I still don't get it, why did the pool staff and the security treated me like that, even need approval from GM, for a lady who wore hijab, to be able to swim at the hotel, while I was the guest and I paid for the room including the facilities? At the end, the manager talked to me and I apologized, ok, I accept the apology but I am already disappointed and cried. I felt horrible. I decided to check out early and ask for a refund. I am now waiting for a refund.

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Searching for hotels near Redpod Gifts? Compare room rates and reviews to find your ideal stay.
Ibis Styles Jakarta Sunter
4.3/574 Reviews
Sunter
Great pricing. Fuss free check-in and out, clean room, good wifi coverage & room service food was awesome especially the Nasi Goreng kampong. Staff was also courteous and friendly. However sound insulation between rooms could be better.
Cabin Hotel
4.2/5216 Reviews
Sunter
We stayed 1 night in this hotel. Located far from the main road, but near Kelapa Gading & Sunter. The room is clean with standard size. They have a big hall beside the hotel. The staffs are kind and help us a lot while staying there.
Ravarine Suite Apartment
4.1/53 Reviews
Nice 👍🏼
All Sedayu Hotel Kelapa Gading
4.4/5312 Reviews
My Trusted Hotel when it comes to Jakarta… Staffs, Rooms, Location, Maintenance of Property exceeds Expectation.
Sunlake Waterfront Resort & Convention
4.3/572 Reviews
Sunter
Big room and old fashioned style. Best rate to view sunter lake . Near to Ramlie mustofa beautiful mosque. Few miles to Kelapa gading. Best for family staycation.
Whiz Prime Hotel Kelapa Gading
4.4/540 Reviews
When you enter the building, the hotel itself is actually located on the third floor. So you need to find the the elevator and go up. Previously I already requested to do early check in at 01.00 PM via booking.com and fortunately the room was ready and I was able to put all my stuff and hopefully enjoy my two nights stay there. I was given a vitamin C and a mask when I checked in, and when I turned on the TV in the room, it showed how the hotel tried to maintain the cleanliness during Covid 19 by doing disinfection, etc. I chose Whizz Prime Kelapa Gading because it is located across MOI and it has a swimming pool. I want to spend my staycation by swimming in the hotel, at least that's what I thought. When I was swimming, the pool staff approached me and told me that since I was not wearing a proper swimsuit, I was actually not allowed to swim there, for your information, I was wearing a hijab and it was impossible for me to wear a swimsuit, the staff even suggested me to take off my hijab which of course I said no. The next thing I know that the security approached me and telling me quite the same thing, because I was not wearing a proper swimsuit, I was not allowed to swim there. I noticed that the other guests who were also at the pool were staring at me and I felt humiliated. That's it. I got out of the swimming pool and heading to the receptionist and complained. I was assisted by mbak Sarah and she told me there should be no problem if I want to swim and she will talk to the swimming pool staff. When she returned, she told me to sit by the pool and she would talk to the GM. I was already angered by the situation and I chose to go back to the my room and write a complaint in the contact us section of the hotel website. And I decided to go back to the swimming pool and took a picture of the swimming pool. That's when Sarah approached me again, and apologized and make sure that I can swim in the swimming pool with the approval of the GM. I still don't get it, why did the pool staff and the security treated me like that, even need approval from GM, for a lady who wore hijab, to be able to swim at the hotel, while I was the guest and I paid for the room including the facilities? At the end, the manager talked to me and I apologized, ok, I accept the apology but I am already disappointed and cried. I felt horrible. I decided to check out early and ask for a refund. I am now waiting for a refund.

Frequently Asked Questions

Jakarta Travel Guide

There are many discounted hotels on Trip.com. Planning a trip to Jakarta? Located in Indonesia, Jakarta is a well-known and vibrant city. While traveling to Indonesia, Jakarta is one of the most popular destinations.

Soekarno–Hatta International Airport is the primary airport in Jakarta. Besides flying, taking a train to Sudirman Railway Station is one of the other major methods of transportation.

You don't have to worry about accommodations when traveling to Jakarta. Here, there are more than 953 hotels for you to choose from. Jakarta has high quality and low-priced hotels. You can spend one night at a nice hotel for only 45 USD. There are 43 five-star hotels in Jakarta at an average price of 138 USD per night. There are 116 four-star hotels in Jakarta at an average price of 50 USD per night. There are 334 three-star hotels in Jakarta at an average price of 52 USD per night. There are 362 two-star hotels in Jakarta at an average price of 25 USD per night. There are many well-known chain hotels in Jakarta. Novotel is the most popular brand among tourists. In Jakarta, there are hotels under the Novotel brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Novotel. A popular hotel in Jakarta, Pullman Jakarta Indonesia is also one of the highest rated. If you're still unsure, Trip.com recommends Pullman Jakarta Central Park.

There are quite a few famous attractions in downtown Jakarta, such as Jalan Surabaya, Dancing Fountain, Ciputra Artpreneur. If you want to spend a fun vacation with your family, locals recommend visiting Waterbom Jakarta, Thousand Islands. The most famous attractions locally are Merdeka Square, Chinatown (Glodok), Jakarta Convention Center. With a developed commercial area, visitors can head to Plaza Indonesia Mall, grand indonesia, Central Park Mall for a great shopping experience.

Average Temperature

• January to March: 29.07°C during the day, 26.07°C at night

• April to June: 30.38°C during the day, 26.86°C at night

• July to September: 30.62°C during the day, 26.98°C at night

• October to December: 30.28°C during the day, 26.82°C at night

Average seasonal Rainfall

• Spring: 264.93 cm

• Summer: 158.1 cm

• Autumn: 31.33 cm

• Winter: 97.37 cm

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