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Luminor Hotel Jambi Kebun Jeruk by WH
3.9/517 Reviews

Luminor Hotel Jambi Kebun Jeruk by WH

Jambi|2.48km from Ryan Mini Petshop
Very very disappointing!!!! I stayed at 610. And by the time we stepped out of the lift, we could smell rubbish in the air.. And then, We experienced a very bad service, with misleading information given by receptionist, housekeepin and the laundry form. We would like to have pressing service, they said it’s not available and we need to go with complete laundry or dry clean service and we are fine with that (however, pressing services are available in the form!). They confirmed that the laundry can be done within hours and we can have the clothes by tonight. Turned out when we call the housekeeping service to order the service, They cannot do that as it was already passed the service hours. Wait what? Why was it so different? Housekeeping said that We need to drop the clothes by 12 noon at the latest to have it done by tonight. However, something odd that it was clearly stated in the laundry form that there are 2 laundry services, i.e laundry received from 8-10 and returned at 17.00 on the same day; and laundry services applicable from 8-16.00 returned/sent on the same day within 4hrs with extra charge of 100% from normal price - which we are fine with such clause. When I argued with the statement in the form, they said that they just changed the vendor, and this current one has “operational hour”. They also said the receptionist doesnt know the current situation so they confirmed that it can be done. ***! Why do I need to know such answer?? And why do u need to throw ur team under the bus? What an ATTITUDE! I complaint to the receptionist - who confirmed before, for giving me wrong information and also questioned the different information within hotel staff. They apologized and mentioned that my call to the housekeeping was taken by the intern. So?? It didnt change the fact that the information on the paper and from the staffs are different. They also said that they will revise the laundry form accordingly. Yeah right! They said that they’ll send an iron here, but it’s been 30 mins, and I hear nothing!!

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Explore Guest Reviews of Hotels in Jambi

Searching for hotels near Ryan Mini Petshop? Compare room rates and reviews to find your ideal stay.
Hotel Nusa Wijaya
5/51 Reviews
Luar Biasa..
Hotel Sutha Inn
5/56 Reviews
Lumayan
Luminor Hotel Jambi Kebun Jeruk by WH
3.9/517 Reviews
Very very disappointing!!!! I stayed at 610. And by the time we stepped out of the lift, we could smell rubbish in the air.. And then, We experienced a very bad service, with misleading information given by receptionist, housekeepin and the laundry form. We would like to have pressing service, they said it’s not available and we need to go with complete laundry or dry clean service and we are fine with that (however, pressing services are available in the form!). They confirmed that the laundry can be done within hours and we can have the clothes by tonight. Turned out when we call the housekeeping service to order the service, They cannot do that as it was already passed the service hours. Wait what? Why was it so different? Housekeeping said that We need to drop the clothes by 12 noon at the latest to have it done by tonight. However, something odd that it was clearly stated in the laundry form that there are 2 laundry services, i.e laundry received from 8-10 and returned at 17.00 on the same day; and laundry services applicable from 8-16.00 returned/sent on the same day within 4hrs with extra charge of 100% from normal price - which we are fine with such clause. When I argued with the statement in the form, they said that they just changed the vendor, and this current one has “operational hour”. They also said the receptionist doesnt know the current situation so they confirmed that it can be done. ***! Why do I need to know such answer?? And why do u need to throw ur team under the bus? What an ATTITUDE! I complaint to the receptionist - who confirmed before, for giving me wrong information and also questioned the different information within hotel staff. They apologized and mentioned that my call to the housekeeping was taken by the intern. So?? It didnt change the fact that the information on the paper and from the staffs are different. They also said that they will revise the laundry form accordingly. Yeah right! They said that they’ll send an iron here, but it’s been 30 mins, and I hear nothing!!
ASTON Jambi Hotel & Conference Center
4.3/539 Reviews
I love Aston Jambi, their staff if so helpful. Overall their room is good, clean, and quite. Whenever I'm back to jambi I will stay again in Aston Jambi. I have no photo of the room but I have photo of the breakfast they have. Thank you Aston Jambi
Mutiara Hotel Jambi
5/52 Reviews
Pengalaman yang menyenangkan menginap di hotel ini . Murah dan berkualitas
Swiss-Belhotel Jambi
4.5/559 Reviews
Perfect! Location is good, especially for business trip because it's near from government offices. Everyone was so friendly, the room was clean and neat! I can find a lot of kind of local foods near the hotel :)

Frequently Asked Questions

Jambi Travel Guide

Looking for hotels in Jambi? Trip.com is a great place to start. Planning a trip to Jambi? Jambi is a quiet city. You'll definitely feel relaxed during your visit. You can plan a day tour in Jambi.

For those traveling for business and tourism, Sultan Thaha Airport (Sultan Taha Syarifudn Airport) is the preferred choice when visiting Jambi.

Although Jambi is not a large city, there are still hotels with great value for your money. The local average price is 21 USD per night. There are a variety of hotels to meet the needs of different types of travelers. There are 4 four-star hotels in Jambi at an average price of 38 USD per night. There are 7 three-star hotels in Jambi at an average price of 22 USD per night. There are 5 two-star hotels in Jambi at an average price of 16 USD per night. Unique local hotels in Jambi provide guests a unique and fresh feeling. Hotels under the Archipelago brand are a good choice. In Jambi, there are hotels under the Archipelago brand. Travelers who favor this brand can choose to stay there to enjoy the luxury services provided by Archipelago. Odua Weston Jambi is one of the most popular hotels in Jambi. Many tourists also stay at Airy Angso Duo Gatot Subroto 132 Jambi.

The most famous attractions locally are Mount Kerinci, Seven Mountain Lake, Gumpung Temple.

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