Tonquin Inn

Tonquin Inn Reviews

Tonquin Inn

100 Juniper Ave, Jasper, Alberta, T0E 1E0, CanadaView Hotel Details
Tonquin Inn
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1 night

Tonquin Inn Guest Reviews

4.5/5
Great
54 Reviews
Verified reviews
Location4.7
Amenities4.3
Service4.4
Cleanliness4.6
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All reviews(54)
Positive reviews(47)
Reviews with photos/video(6)
Awesome stay(17)
Clean and tidy(14)
Awesome rooms(12)
Friendly staff(11)
Comfortable bed(5)
Convenient location(4)
Negative reviews(7)
Guest User
Standard Two Queen Room
Checked in Mar 2025
Couples
1 Reviews
4.0/5
Very Good
Posted on Apr 14, 2025
My husband and I stayed here for one night. We arrived early and asked for an early check in. The staff were very kind and said they would alert the cleaning staff to prioritize our room and call us when it was ready. They called us and our room was ready early. It was a very nice accommodation they made for us. The staff also provided us an upgrade to a suite. The suite was clean and functional. The bathroom counter was very short, even for myself who is 5'5". The couch was clean but cushions could us some new stuffing. The hotel lobby offered tea and coffee all day long and a public washroom. As for the facilities we used the indoor pool facilities (including hot tub and showers) and the outdoor hot tubs. The indoor pool women's bathroom needs to be upgraded. There is one large shower with 2 nozzles. No option for privacy. 1 of 2 shower head nozzles did not work The other shower nozzle was difficult to set to the correct temperature. I did not use the sauna but noticed one available in the women's bathroom. The indoor hot tub and outdoor hot tubs were not hot enough. I typically do not like hot tubs as they are too hot for myself however these felt like the temperature of a hot shower. The hotel is only a 20 minute walk to town. The restaurant next to the Inn, The Whisky Jack Grill, is open for dinner and had great food and service. For the price I would book again as the room was clean and the staff were very accommodating and friendly.
Guest User
Standard Two Double Room
Checked in Feb 2025
Travel with friends
2 Reviews
4.7/5
Amazing
Posted on Mar 10, 2025
We really enjoyed it. As friends going the room was perfect for 2 people. Clean, no frills, restaurant was amazing and outdoor hot tub was great after skiing.
Guest User
Standard Two Queen Room
Checked in Mar 2025
Family
1 Reviews
5.0/5
Outstanding
Posted on Apr 21, 2025
Friendly staff, clean hotel and great location.
S Zheng
Standard Two Queen Room
Checked in May 2024
Family
3 Reviews
3.7/5
Posted on Jul 7, 2024
2 storey hotel . We were allotted the upper room located directly above the kitchen of the restaurant. Fumes from the grills entered the room and it smelt bad. The floor felt warm too . They couldn’t do anything as the rooms were fully occupied. My opinion is that they should not use this as a guest room . Beds are queen-sized so it’s a bit tight for 2. Nearby town so it’s a short drive to supermarket & eateries.
Richelle Balamban
Standard Two Double Room
Checked in Feb 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Mar 15, 2024
Will book again. Nice place to stay for the price. Staff are accommodating and friendly.
Guest User
One Bedroom Twin Suite with Kitchenette
Checked in Jun 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Jul 18, 2024
So clean and close to all the places we want to visit
Jagdeep
Standard King Room
Checked in Jun 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jul 15, 2024
Great place little away from downtown but very nice
Guest User
Standard King Room
Checked in Jun 2023
Travel with friends
1 Reviews
3.7/5
Posted on Jul 23, 2023
stay was good staff was good but the rooms were a bit small for the price we paid
Guest User
Standard King Room
Checked in May 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jun 13, 2024
The service is great. Alicia helped. Thanks
Ng
Standard Queen Room
Checked in Sep 2023
Couples
4 Reviews
4.5/5
Great
Posted on Oct 6, 2023
The room is a little small, but it is quite clean and has all the basics we need. Staff was very helpful and friendly
Shibu
Standard King Room
Checked in Sep 2023
Couples
1 Reviews
2.2/5
Posted on Oct 6, 2023
The room was very small. It was suffocating bathroom is smaller than cruise ship bathrooms.
Cindy Houle
Standard Two Queen Room
Checked in Jul 2023
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2023
The service was amazing the desk clerk was very polite and friendly.you have great coffee.the rooms were very clean ..the beds were very comfortable. Would recommend your facility to friends and family
Guest User
Standard Queen Room
Checked in Jul 2023
Couples
1 Reviews
2.5/5
Posted on Aug 11, 2023
Elevator was broken. Not enough and cramped parking spaces. 1980’s vintage room, barely soundproofed.
Guest User
Standard Queen Room
Checked in Jun 2023
Couples
1 Reviews
2.5/5
Posted on Jul 15, 2023
The hotel parking lot is small and it is a first come first serve parking. My wife has knee problems we were fortunate enough to get the section with an elevator the other section did not have one. Upon check-in they said they were having issues with their dryer but all the rooms have towels and if a problem contact front desk. We only had one bath towel so i attempted to call the front desk twice with no answer and it rolled into voicemail. I went down to front desk following morning and all they could give me was a pool towel.. upon leaving an hour later the cleaning staff was walking through the parking lot and their carts was full with towels.
Guest User
Standard Queen Room
Checked in Oct 2023
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Nov 19, 2023
A clean room room with friendly service Readily available