Emerald Ace Hotel

Reviews of Emerald Ace Hotel

Emerald Ace Hotel

이도2동 1061-5, Jeju City, Jeju Province, 63211, South KoreaSee Hotel Details
Emerald Ace Hotel
Emerald Ace HotelEmerald Ace HotelEmerald Ace Hotel
Choose dates to check available rooms
We Price Match

Guest Reviews

6.5/10
31 Reviews
Verified reviews
Location6.4
Amenities5.1
Service8.2
Cleanliness6.4
Filter by:
Sort by:
All reviews(31)
Positive reviews(27)
Reviews with photos/video(9)
Negative reviews(4)
Guest User
Standard Double Room
Stay Date Apr 2026
Other
1 Reviews
8.0/10
Very good
Posted on May 28, 2026
The hygiene was so-so, but the transportation was convenient.
Show OriginalGoogle Translated
Guest User
Standard Double Room (Queen)
Stay Date Aug 2025
Traveling with friends
1 Reviews
10/10
Outstanding
Posted on Sep 19, 2025
very good and nice
pvhaidang
Standard Double Room (Queen)
Stay Date Sep 2025
Traveling with friends
27 Reviews
8.0/10
Very good
Posted on Oct 19, 2025
Everything was fine, however, I was a little disappointed that the hotel didn't refund my money for checking out early due to an unexpected commitment. Hopefully, the hotel will be more flexible in the future.
Show OriginalGoogle Translated
Guest User
Deluxe Double Room
Stay Date Feb 2026
Business traveler
1 Reviews
4.5/10
Posted on Mar 31, 2026
The interior condition is so dilapidated that it requires remodeling. The lobby and rooms were permeated with the musty, cigarette-stained smell of middle-aged men, and the sink was positioned at an angle, leaving water stuck in the sink after use—a truly unfortunate state. The water pressure was low, and there was no ventilation... I have no intention of visiting again. And the owner's comment about upgrading my room... when I received the key and went to the room, it was indeed the room I had booked. They shouldn't have said such things. It felt like a run-down motel room from the 1980s... I hope this review remains.... It seems like a place that manages its reviews.
Show OriginalGoogle Translated
Anonymous User
Standard Double Room (Queen)
Stay Date Apr 2025
Traveling with friends
105 Reviews
4.0/10
Posted on May 15, 2025
The hair dryer in the hotel is really hard to describe. There is no wind at all. I couldn't dry my hair after washing it at night. I stayed for 3 days and they only cleaned the room on the first day. They didn't clean the room afterwards. I left my glasses in the store. I wanted to call to ask about it, but when I heard a Chinese voice, the phone was hung up.
Show OriginalGoogle Translated
Anonymous User
Business Double
Stay Date Feb 2025
Business traveler
24 Reviews
10/10
Outstanding
Posted on Apr 3, 2025
The room is clean and tidy, the transportation is convenient, the service is warm and the facilities are complete. It is very convenient to buy things around. The hygiene is very good. It is a very cost-effective hotel.
Show OriginalGoogle Translated
kitt89
Business Double
Stay Date Mar 2024
Business traveler
2 Reviews
3.0/10
Posted on Jul 20, 2024
No, you won't refund me. You said you would sort it out between June 25th and 30th, but why haven't you contacted me? If you don't contact me by the 23rd, it's difficult for both of us. I received double payment. Shouldn't you take care of it first? Isn't that a crime of attracting customers? Because of this, the hotel's service was perfect.
Show OriginalGoogle Translated
Guest User
Deluxe Twin Room
Stay Date Sep 2023
Family
1 Reviews
6.0/10
Posted on Oct 17, 2023
I think it's good for just sleeping
Show OriginalGoogle Translated
Guest User
Deluxe Double Room
Stay Date Jun 2026
Family
1 Reviews
5.5/10
Posted on Aug 28, 2026
침실은 그럭저럭 잠만 자니 괜찮은데 화장실은 최악이에요.발 디디기도 싫을정도에요.청소 문제가 아니라 너무 낡아서 새면대 물이 바닥으로 다 새오나오고,욕조는 너무 오래되서 낡아서 디디기도 싫고 암튼 화장실 자체에 발을 디디기가 싫어서 일주일이나 남았는데 퇴실하고 나왓어요.너무 낡아서 더러워요.최악이에요.주변환경이 사진이랑도 틀려요,
Translate
yayv025
Deluxe Double Room
Stay Date Mar 2026
Couple
6 Reviews
10/10
Outstanding
Posted on Apr 12, 2026
房間挺乾淨的,地理位置也可以
Translate