44 Reviews
JW Marriott Jeju Resort & Spa
World Cup Stadium Seogwipo|2.09km from Saeseom Island Saeyeongyo Bridge
[TL;DR - We were told by JW Jeju that our wedding must be handled by an external planner, “MariK*m Destination Weddings”, even the actual contract for site rental and F&B had to be signed with MariK*m, instead of with JW Jeju directly. However, we later found out that this MariK*m’s instagram pages are filled with photos she stole from other planners and florists around the world. She even captioned the photos in a way that made it sound like she was capable and responsible for all these weddings. We have written proof from these companies confirming that those were in fact, their works, and that they have never worked with any MariK*m. We are still in disbelief that JW Jeju allowed such person to be their appointed wedding partner.] ***If you are considering a wedding or event at JW Jeju, I urge you to read our story.*** We have decided to share our experience because we do not wish other newlyweds-to-be to suffer like we did. The planner in question, MariK*m Destination Weddings, also handles 1st Baby Birthdays, an important celebration in Korea culture. If you can read Korean, my husband’s review from a Groom’s point of view can also be found on this page. We are an international couple who hosted our wedding at JW Jeju in October 2023. This wedding was three years in the making and very special to us. International border closures due to Covid made it impossible for our guests to travel to South Korea. Hence, our original wedding date in 2020 got postponed to 2021, then 2022, then finally 2023. Back in 2019, we put down a deposit at our original venue, but by early 2023, they informed us they can no longer accommodate our party size and date changes, so we needed to find a new wedding venue. Our first encounter with JW Jeju was in April 2023. After a site visit and staying one night at the hotel, we decided to that this was the wedding venue we wanted. However, we were told that weddings at JW Jeju are to be handled by an external wedding planner, “MariK*m Destination Weddings”. Even the actual wedding contract must be signed with this MariK*m individual, instead of with JW Jeju directly. We did not like the idea of this because it was the JW brand that we trusted, but went along with it again due to this trust. This was the first red flag that we hoped we put more thought into. Little did we know this was the start of a series of absurd, irresponsible and unprofessional behavior from both MariK*m and JW Jeju. Things took a fast dramatic turn down south once we signed the contract. Most of the time, we had to take the initiative to contact the hotel and MariK*m to keep things moving. Even though we were fully aware that JW Jeju is a brand new hotel, we started noticing more and more red flags that simply could not be overlooked even for a newly opened property. Throughout the planning process, questions and discussions about wedding arrangements were met with slow and generic responses filled with grammatical mistakes. Our only contact
Excellent
431 Reviews