Best Western Hotel Jena
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Jena

Best Western Hotel Jena

Health Protected
Rudolstädter Str. 82, Jena, 07745, Germany
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With a stay at Best Western Hotel Jena in Jena, you'll be steps from Saale Valley and a 4-minute drive from University of Jena. This upscale hotel is 1.3 mi (2 km) from Laser Factory and 2.5 mi (4 km) from Carl Zeiss Jena.Show More
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hotel overview picture
3.7/5Cleanliness: 3.7
All 39 Reviews
Amenities
Sunbathing AreaSaunaSpaPublic ParkingFreeBarBilliards RoomRestaurantMeeting RoomMulti-Function RoomCurrency Exchange
All Amenities
Surroundings
Train: Jena Paradies
(4.4km)
Landmarks: Galaxsea
(919m)
Landmarks: Ernst-Abbe-Sportfeld
(2.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Comfort Double Room
4

Comfort Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Amenities
Check Availability
Family Two Queens Room
2

Family Two Queens Room

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Amenities
Check Availability
Comfort Queen Room
3

Comfort Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Amenities
Check Availability
Family Three Queens Room
2

Family Three Queens Room

3 Queen bed
Has window
Free Wi-Fi
Non-smoking
Curtain
24-Hour Hot Water
In-room Wi-Fi
Room Amenities
Check Availability
Business Double Room - Non smoking
1

Business Double Room - Non smoking

1 Double bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Amenities
Check Availability
Family Queen Room
3

Family Queen Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Amenities
Check Availability
Business Queen Room Non smoking
4

Business Queen Room Non smoking

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Private Toilet
Hair Conditioner
Room Amenities
Check Availability
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Guest Reviews(39)

3.7/5
Verified Reviews
  • Cleanliness3.7
  • Amenities3.7
  • Location3.7
  • Service3.7
Guest User
November 28, 2022
Receptionist was quite nice. The room was furnished with furniture from the 80s and 90s. Instead of a queen bed, there were two single beds in the room. The cleanliness left a lot to be desired. Hair and fingerprints and even urine stains on the toilet.
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Guest User
March 15, 2024
Het hotel was zeer goed daarover hebben wij geen opmerkingen , ook dat we 's avonds laat nog een complete maaltijd konden bestellen vonden wij zeer fijn. Kortom iedereen in het hotel deed zijn/ haar best om ons terwille te zijn. Een minpuntje is de aansluiting op het o.v. naar centrum, dat kon wat beter .. Als we in de buurt zijn komt Best Western zeker weer in aanmerking Freundliche Grüße ,
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Renjianfuguihuahua
March 19, 2023
酒店是在一座山上,因為是去看朋友,離的比較近所以選擇
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Guest User
June 4, 2023
It is very unfortunate that we have to experience this during our last stay at BW Jena. We are a family with a young kid and we’ve stayed at this hotel a few times since beginning of 2023 without any issues. However, we started having issues during the last 2 stays with BW Jena. During stay in April, we were given a room that’s not yet cleaned. The annoying thing is that nobody will pick up the phone if you only calm them from the room, because there‘s only 1 person who works when we checked in around 7pm and if she’s busy taking care of another guest, then you’ll have to wait. We waited at least 30 minutes until we got a new room. Then we had to go down again to return the other room keys. Very inconvenient. Then at night I was ready to sleep and noticed there’s 1 blanket missing. I called the receptionist and she asked me to go down to get it (I’m already in my pajama and was ready to sleep, so again I wasn’t pleased). On our last visit, we were given a room with strong smoke smell. We have a small child and we don’t smoke. Moreover, the smoke smell gives us headaches. I learned from our past that the phone is useless, so I went down to ask for another room. The receptionist said there’s no other room and we basically had to take it. No other alternatives or compensation were offered to us (speaking about customer service). I’ve also called their Germany customer service number, but was rerouted to US customer service, as it was out of their business hours. Understandably, the US CST couldn’t do anything but expressed their emphaty. From the many times we stayed there, the rooms always look clean in the beginning, but over the time you’ll find some broken/cracked/non-functioning amenities in the room. Beds were spring bed - actually not to my taste, but I was willing to go back there because they have a bit bigger room than other hotels and my son needs bigger room to play and move around. Overall I find it unfortunate that the hotel doesn’t keep its 4-star service/rooms-standard. The receptionist became defensive when I asked her to check again about finding another room and just said no to anything I asked and was very unfriendly. I felt that had to pay and stay in a room that is not the same as what I reserved and if I say anything to the hotel they will treat you like their enemy.
Matthew
July 18, 2023
Great hotel—easy to book, flexible check in, generous amenities
Guest User
January 31, 2023
Worst Western. TERRIBLE BED. Could not sleep well neither me nor my colleagues due to the heart flat bed, Dirty. Smelly. Sink overflows, carpets terribly dirty. His is the worst BW I’ve been to. This gives a terrible name to the brand which in the past I had respected
Guest User
January 31, 2023
Steinberger has three main problems. One is that it is diffuclt to find. There is no sign a the tinted black rolling glass doors, så you would not know that this is actually a hotel (later we found out that there is a sign 12 meters up in the air, where nobody can see from street level. Second problem is the layout of the building: you have to change elevator on third floor to go further up - very confusing. Third issue is charching of electric car. I had booked beforehand and recieved a token to open for electricty. But when I came to the basemanet car park I found that another car was occupying the only (!) charger. I was explained that this was also used by the shopping centre. In that case you cannot reserve for clients. Even more aburd was the fact that I was told a price of 5 Euro, but whnén I told that car was a Tesla the price was 12 Euro. Why electricy for a cetrain brand is more expensive that for other brands is just incomprehensible. Roons are quite small and there is no electric cooker. At 170 Euro per night ii is very overpriced.
Guest User
January 31, 2023
Rooms were OK for a one night stay. They also felt a little dated. Bed was comfortable but Duvet was too small and the curtains let light in. Tiny Bathroom with the Wash Basin in the bedroom. Food was very good and there was an ample spread at Breakfast. Bar closed at 10pm which was a little bit annoying.
Guest User
January 31, 2023
A large hotel although still quite empty of residents since Covid. As part of a coach tour around Europe, the hotel was very pleasant. Room was spacious and very clean and had a good peaceful sleep. Had an excellent meal in the restaurant our first evening. Food was very good and staff were helpful and attentive. Good choice at breakfast and nicely prepared. A very good stay.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeContinental
StyleBuffet
AgeFee
Adult
€16.00 (approx. US$17.28) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.7/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Renovated: 1993
  • Number of Rooms: 160
With a stay at Best Western Hotel Jena in Jena, you'll be steps from Saale Valley and a 4-minute drive from University of Jena. This upscale hotel is 1.3 mi (2 km) from Laser Factory and 2.5 mi (4 km) from Carl Zeiss Jena.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, an arcade/game room, and wedding services.

Satisfy your appetite for lunch, dinner, or brunch at Restaurant Ambiente, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Jena? This hotel has 4628 square feet (430 square meters) of space consisting of conference space and meeting rooms. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Make yourself at home in one of the 160 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with shower/tub combinations are provided. Conveniences include phones, as well as desks and blackout drapes/curtains.

Services & Amenities

Spa
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Best Western Hotel Jena?

Prices at Best Western Hotel Jena are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What are the check-in and check-out times at Best Western Hotel Jena?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does Best Western Hotel Jena provide airport transfer services?

No, the Best Western Hotel Jena doesn't provide airport transfer services.

What amenities and services does Best Western Hotel Jena have?

Best Western Hotel Jena has the following amenities and services: Pets allowed (additional fee), Sunbathing Area, Sauna.

Does Best Western Hotel Jena have a swimming pool?

No, Best Western Hotel Jena doesn't have a pool.

Does Best Western Hotel Jena have fitness amenities?

No, Best Western Hotel Jena doesn't have fitness amenities.

Does Best Western Hotel Jena provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Best Western Hotel Jena have non-smoking rooms?

Please view the hotel listing for details.

Does Best Western Hotel Jena provide breakfast?

Yes, Best Western Hotel Jena provides breakfast.

Does Best Western Hotel Jena have a restaurant?

Yes, guests can eat at: Restaurant.

About This Property

Nearest Train StationJena Paradies
Distance to Train Station4.42KM
Average Price FromUSD111
Hotel Star Rating4