Jesmond Executive Villas Reviews

I booked for 3 people, but even though one was a child, no bedding was provided, the sofa bed was dirty and shabby, there were no hangers to hang clothes, and the curtains were torn.

Didnt try to contact us via trip.com when there was a maintenance for the room that we booked, they only told us when we were there and blamed us for not having australia number. Asked them if they have 3 separate rooms to replace the family suite that we booked but immediately said they didnt have. Only after my brother came and complained then they told us they had 3 separate rooms available. Unacceptable service for 4 stars

Apart from arrogant staff, everything else is good about this place.

Check in was somewhat haphazard as a text with details to access accommodation was not received and the room was not ready so another room was sourced. The slat blinds on windows had 2 broken off (minimising privacy) and the room, surfaces and cutlery were not very clean. The accommodation was good overall.

Great night with an awesome Room 5 star room with a great price no issues great facilities with a great pub across the road and shops close by with a KFC and a hung jacks right across the road

The accommodation is spacious and quite clean. The bathroom with a hydromassage bathtub that did not work, but a well equipped kitchen that included a vitro for cooking. In front of the apartments Just across the street there is a shopping area and several places to eat.