Vienna Hotel (Jiangmen Yingbin Avenue)

Vienna Hotel (Jiangmen Yingbin Avenue) Reviews

Vienna Hotel (Jiangmen Yingbin Avenue)

No. 108 Yingbin Avenue West, Pengjiang District, Jiangmen, Guangdong, ChinaView Hotel Details
Vienna Hotel (Jiangmen Yingbin Avenue)
Vienna Hotel (Jiangmen Yingbin Avenue)Vienna Hotel (Jiangmen Yingbin Avenue)Vienna Hotel (Jiangmen Yingbin Avenue)
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Vienna Hotel (Jiangmen Yingbin Avenue) Guest Reviews

4.7/5
Outstanding
893 Reviews
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(893)
Positive reviews(869)
Reviews with photos/video(76)
Friendly front desk staff(70)
Large rooms(46)
Easy to get around(37)
Convenient parking(34)
Many amenities(23)
Delicious breakfast(19)
Perfect for business trips(13)
Comfortable bed(13)
Negative reviews(24)
kusman
Deluxe 2-bed Room
Checked in Dec 2024
Business travelers
13 Reviews
2.5/5
Posted on Dec 3, 2024
It look's like the hotel not provide with enough food for breakfast, so I came to have breakfast at 09:00 but the food just leaft over for a little bit.
Response from Property: 尊敬的賓客:感謝您選擇 維也納酒店,非常抱歉此次出現的問題,在此向您表示歉意,希望您能給我們一個改正的機會,下次入住我們將做好服務,期待您的再次光臨!
Dilys
Deluxe Queen Room
Checked in Jul 2024
Business travelers
34 Reviews
5.0/5
Outstanding
Posted on Jul 6, 2024
Very good location and room is big and comfortable, worth to stay.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Anonymous User
Deluxe Queen Room
Checked in May 2024
Solo travelers
1 Reviews
1.0/5
Posted on May 5, 2024
It's very dirty and the hygiene is not done well. There is hair everywhere. It's very shabby. The front desk has poor service awareness and poor attitude. There are no parking spaces. The security guard says there are no parking spaces and asks you to stop next to it. He says the traffic police will come and copy the license plate and ask you if you are afraid. Otherwise, they will ask you to park at the hotel opposite. You pay your own parking fees to avoid this hotel! !
Original TextTranslated by Google
Response from Property: Dear guest, we are sorry to bring you a bad experience and thank you very much for your valuable feedback. Since our parking spaces are limited, it is a cooperative relationship to park at the hotel next door, and the costs incurred are borne by our hotel. From this, we will definitely fulfill our responsibilities more effectively, strengthen training, and strengthen standards. We hope that you will give us another opportunity to serve you, and we will definitely welcome your next stay with a better attitude!
Guest User
Deluxe Queen Room
Checked in May 2024
Business travelers
1 Reviews
2.0/5
Posted on May 26, 2024
The air conditioner has poor cooling effect and the toilet is clogged. I will not stay here again, nor will I recommend it to my friends!
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Guest User
Deluxe Queen Room
Checked in Mar 2024
Family
7 Reviews
2.7/5
Posted on Mar 17, 2024
The worst hotel I have stayed in along the way. The price gap is too big. The parking lot is small and crowded. The security guard in the parking lot is very good. The facilities are very poor. The small seats in the restaurant are even tighter. The food is almost scarce. Nothing to eat!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Vienna Hotel (Jiangmen Yingbin Avenue Branch) and giving us feedback about your stay. We are very sorry that your stay did not meet your expectations. The hotel will subsequently renovate the underground parking lot to expand the space and add parking spaces to ensure that guests have a seat. Can be stopped. The renovation of the breakfast room has also been put on the agenda, with renovation of facilities, adjustments to tableware, furniture and menus to ensure that it meets the needs of market guests. During your stay, you can call the hotel switchboard to give us valuable suggestions and bring you Sorry again for the inconvenience. The unique 100-inch large screen in the audio-visual king room in the hotel provides you with a super visual viewing experience! All the staff in Vienna welcome you to your next stay and wish you a happy life!
Guest User
Featured Room (Double Bed)
Checked in Aug 2023
Business travelers
2 Reviews
2.7/5
Posted on Aug 29, 2023
I read the reviews before booking and knew that this hotel was relatively old. I had certain expectations, so I chose the audio-visual room specifically. I thought that after all, it would be a big projector and some renovation. In fact, it was not. It was just a TV. Without projection, this is acceptable, including the bathroom equipment, which is indeed relatively outdated, which is expected. But what I am dissatisfied with is that even if the equipment is old, it must at least ensure stable operation, but the actual experience is still relatively bad: the water from the shower head is very small, and no matter how the water temperature is adjusted, the water is very hot, making bathing uncomfortable. The anti-theft chain on the room door is rusty. After hanging it, I had to open the door and it took a lot of effort to get it off. I hope it will be replaced as soon as possible. The sound of the projection is good, but the resolution is too low, and the graininess is obvious when projected on a 100-inch soft screen. The key is! The hotel's wifi seems to be unstable! Tencent video on mobile phone cannot be cast, and I cannot find the corresponding projection device. At first I thought there was something wrong with my own device, so okay, I just looked at the resources that come with the projection, but the result was good. Halfway through, the projection got stuck? ! Yes, stay still, and then use the remote control to return to the homepage, and it says there is no network connection? ! I tried several times but couldn't solve it. I contacted the front desk and told them to send a technician to the door to check. Then I turned on the light (I was originally watching a movie on the bed after washing), got out of bed, opened the door, and waited. I was too stupid to wait for half an hour. When people came, I thought it was probably the master who came from outside, so I closed the door and waited in the room, and waited and waited. When I fell asleep, no one came, so I booked a video room, and even after struggling for most of the day, I couldn't watch it. I wasted time waiting for a movie, so the experience was terrible! So if you want to try a video room and experience a large-screen projection, don't have too high expectations to avoid being too disappointed. I hope the hotel will make rectifications and give guests a better experience. In addition: the hotel's breakfast is relatively ordinary, the restaurant is relatively hidden, there is no clear signage, the restaurant is small, and it is mainly used by hotel staff for dining, so it depends on everyone's own consideration whether to buy the buffet breakfast. The above suggestions hope that the hotel Pay attention to it. Only if it improves better and better, more people will choose to stay. I hope Vienna will not be lonely. After all, Vienna will be the first choice when visiting many cities.
Original TextTranslated by Google
6/9
Response from Property: Hello dear guests! Thank you for staying at Vienna Hotel (Jiangmen Yingbin Avenue Branch) and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. The hotel is a brand replica store that has been open for nearly five years. Various facilities are slightly lacking. It is old, but the facilities and equipment have been maintained in a planned manner to ensure that the equipment is operating normally. If you are not satisfied with the network condition, we will solve the problem of network instability immediately. For water temperature issues, we conduct inspections in all rooms to ensure stable water volume and temperature. The hotel will make adjustments to the breakfast and obvious signage based on your opinions as soon as possible. During your stay, you can call the hotel switchboard to give us your valuable suggestions. The hotel will follow up as soon as possible. We apologize again for the inconvenience caused to you. The unique 100-inch large screen in the audio-visual king room in the hotel provides you with a super visual viewing experience! All the staff in Vienna welcome you to your next stay and wish you a happy life!
Guest User
Deluxe 2-bed Room
Checked in Mar 2023
Business travelers
28 Reviews
2.0/5
Posted on Mar 4, 2023
The facilities are relatively old.
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for staying at Vienna Hotel (Jiangmen Yingbin Avenue Branch) and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. The hotel is a brand replica store that has been open for nearly five years. Various facilities are slightly lacking. It is old, but we have always planned to maintain the facilities and equipment to ensure the normal operation of the equipment. In terms of hygiene, we will strengthen the supervision of house cleaning standards, strictly implement the requirements for ward rounds, and strive to do our best during your stay. You can call the hotel switchboard to give us your valuable suggestions. The hotel will follow up as soon as possible. We apologize again for the inconvenience caused to you. The unique 100-inch large screen in the audio-visual king room in the hotel provides you with a super visual viewing experience! All the staff in Vienna welcome you to your next stay and wish you a happy life!
Yuzhile999
Deluxe Queen Room
Checked in Oct 2024
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2024
一如既往的好,十一假期一直住在維也納連鎖酒店了,居住環境可以的,有保證,出來遊玩必須住在維也納,前台美女服務態度超級好,給你們的工作態度點贊👍
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Response from Property: 尊敬的賓客: 您好!非常感謝您對酒店的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗,看到您的滿意和肯定,我們真的是非常的感動,我們會繼續努力時刻準備着您隨時回來。
Guest User
Deluxe Queen Room
Checked in Nov 2024
Other
2 Reviews
5.0/5
Outstanding
Posted on Dec 8, 2024
房間安靜,位置挺方便的,服務人員貼心
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Queen Room
Checked in Aug 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 11, 2024
房間比較舒適,設施很好,環境也不錯,阿鳳服務熱情,入住首選,滿意!房間比較舒適,設施很好,環境也不錯,阿鳳服務熱情,入住首選,滿意!
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Ellva
Deluxe Queen Room
Checked in Oct 2024
Solo travelers
6 Reviews
3.2/5
Posted on Oct 29, 2024
隔音不好🫠 也不是太乾乾凈..電梯很臭
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Response from Property: 尊敬的賓客:感謝您選擇 維也納酒店,非常抱歉此次出現的問題,在此向您表示歉意,希望您能給我們一個改正的機會,下次入住我們將做好服務,期待您的再次光臨!
Guest User
Superior Double Room (No Window)
Checked in Aug 2024
Other
1 Reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
酒店的衞生情況非常好,服務真是太貼心了,,讓人心情愉悦,房間乾淨整潔,讓我們住得非常放心。
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Response from Property: 尊敬的賓客:您好!提供好的服務是我們的宗旨,熱情對待客人是我們第一要求。能得到您的讚美倍感榮幸!感謝親給予如此高的評價(*^_^*)我們會繼續努力做到最好!期待您的再次光臨!祝您生活愉快^_^
Guest User
Superior Double Room (No Window)
Checked in Aug 2024
Travel with friends
9 Reviews
5.0/5
Outstanding
Posted on Aug 22, 2024
這個位置很方便,住的也挺舒適 這邊吃的很多,服務也很好,很熱情~推薦出遊的朋友們來!!!
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Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!
Anonymous User
Superior Double Room (No Window)
Checked in Aug 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Aug 23, 2024
酒店位置好,周邊方便吃飯,還有超市,超級方便,房間也收拾得很乾凈,不錯不錯!
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Response from Property: 尊敬的賓客:感謝您選擇 維也納酒店,非常抱歉此次出現的問題,在此向您表示歉意,希望您能給我們一個改正的機會,下次入住我們將做好服務,期待您的再次光臨!
Guest User
Superior Double Room (No Window)
Checked in Aug 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Aug 24, 2024
酒店對面就是各種吃的,非常方便,酒店大堂大氣乾淨,還有超市,位置非常好!
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Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!