Don't stay at the Tiankeng Hotel! I'm a woman traveling alone with a ten-year-old child. To be fair, the old courtyard was beautiful and quite clean, but the problem lay in safety and service. First, it was an old building converted into a hotel with numerous stairs leading up and down. The room had a sunken design upon entering, and there was no warning. In my panic, I almost fell into the well and twisted my ankle, fracturing a bone. I'm young and strong and regularly exercise; I can't imagine what would have happened to an elderly person. Second, the owner's service was bizarre. After learning of my injury, there was no concern or sympathy whatsoever. Instead, after I protested and expressed my hurt feelings, the owner resorted to emotional manipulation, accusing me of demanding unequal service and scolding me for being nosy. I said I fully support equality and that I didn't want groveling service, but basic humanistic care. The owner seemed completely unable to understand this basic concept of "service." We parted on bad terms, and he reluctantly apologized after I called the police. Because of the unpleasant experience and lack of trust with the owner, I called an ambulance myself. After I called 120 myself, my boss angrily berated me for not notifying him. He was dissuaded by medical staff, and then he and a woman followed me to the hospital. While waiting for the CT scan results, the woman came to me, saying the doctor said everything was fine and I should go home. I insisted that the caregiver take me to see the doctor, and the doctor gave a completely different diagnosis (see the diagnosis certificate below). I'm so glad I insisted on seeing the doctor; otherwise, I wouldn't even have the right to know my basic medical condition! The following day, the hotel owner condoned another family—a large household with elderly and young children—who verbally abused me for an hour and a half downstairs. Their reason was that I had gone up and down the stairs to the hospital the previous night, and the large number of medical staff and others had disturbed them. I tried to explain to the family that it was due to a sprained ankle and hospitalization, an unavoidable situation, but they coldly replied, "I won't talk to you," and continued to ridicule me relentlessly for being unable to move due to my injury, having only slept three hours the previous night, and being alone with a ten-year-old child. The hotel owner even called to "suggest" I change rooms to avoid upsetting the other guest (I had great difficulty even moving to the toilet; did they have any basic empathy?). I had been taking a rare annual leave, with a ten-day trip planned, but this fracture forced me to cancel it all. Furthermore, according to the doctor, I need at least a month of recovery, which will further impact my work after the holiday. The injury itself was already frustrating, but this mental torment forced me to end my trip and return home early. On the day I left, the boss secretly filmed me leaving. When I discovered this and insisted he delete the video, he publicly berated me in front of staff from the county's Culture and Tourism Bureau, using extremely rude language such as "Shut up" and "Get out." Such a bizarre act needs no further explanation! Please open your eyes and learn from this tragedy!
Original TextTranslation provided by Google