Because I attach great importance to this visit, Jiaozhou Hotel was appointed. After all, the name represents the status, and the location is in the most central area.
Environment: Very good, the external and internal landscapes of the hotel are very good. The facilities in the hotel are a bit old, but they are always delicate and comfortable.
Service: Generally, after staying in the hotel on the first day, I called me and said that the towel had turned yellow. I thought it was damaged. I would pay 15 yuan for compensation. I didn't think much about it. When I checked out the next day, the housekeeping department said that the towel had turned yellow. This time, because the family was around, it explained that it was a foundation, which can be cleaned. What is more controversial is that the guest room did not even try to clean it. It was defined as the towels were damaged, and the compensation was directly requested. Is it a bit too much? The second is to bring a mask at the door. Perhaps the Atour, which is usually more than 300 priced, pays special attention to service throughout the season. The mask is something you can directly ask for. In this case, you need to fill in a lot of information. And everyone has to fill in, and the eldest sister is a bit too anxious. I think that when a customer puts forward a demand, it is when you show the level of service. I can't feel good from this kind of service.
As for the service staff, I would like to call the eldest sister even more, because it is not as professional as the service level of Atour and All Seasons at the same price. It is more casual and not very comfortable.
This time because the hotel wants to be located near the city center, the next time I really need to consider it carefully. I feel that there are still a lot of choices from more than 300. The service of Atour and All Seasons is indeed better than this.
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