Jilin Gelaimei Holiday Hotel (Tianjin Street Fortune Plaza)

The air conditioner exhaust is very noisy

At night, the quilt was laid out, and the bed sheets were printed, which disgusted the supper. But the attitude of the front desk is still good, I changed the room, but I won't go again next time.

The room environment is very luxurious, decorated in European style. Downstairs is a chain restaurant, very delicious! Next time you go to live here! The uncle service at the front desk is very good!

The toilet in the first room kept leaking and the bathroom was almost flooded. So I moved to another room, but the shower didn't work. Halfway through the shower, I didn't start flushing. The water couldn't drain out. It was already 11 o'clock. I was too tired, so I didn't change rooms. I woke up in the morning. You still can't use the shower if you want to take a shower. At least the facilities should be improved. Bad review.

The hygiene is average and the facilities are poor. The sheets are old and even damaged. The bed is wide but not long enough. The bathroom is not in good condition. Both shower heads are not working. The bathroom is too narrow and the layout is crowded.

This hotel is *****. I didn’t explain it clearly when I checked in. I was a little tired after playing outside all night. I checked in a few hours early in the morning and didn’t check in at 12 noon. I checked in directly without saying anything. As a result, Just a few hours later, she called me to ask if she wanted to renew the room. I told her that we would stay until 2 noon tomorrow. She said that we would have to pay for an extra day. I said angrily that when we came to check in, we It is not that your hotel has no vacancies for that room type. If we check in a few hours early, we will be charged for an extra day. You should tell us in advance. If the front desk sees our reservation time and says that the hotel cannot accommodate us before check-in time, you should also tell us. I was told that I couldn't stay before the time. If the front desk told me both situations when checking in, we would decide based on our own needs and known circumstances whether to pay for an extra day or wait until 12 o'clock to check in. , she checked in directly without saying a word, and then directly asked us to either renew the room or check out, and she acted weirdly, not thinking it was her problem at all, and she didn't even ask her to give me the manager's phone number. Here, she lied a lot there. One moment she said she didn’t have the manager’s contact information, and the next moment she said she would contact me later. That’s awesome. The next moment she said she couldn’t let us stay longer without the power. The next moment she said she would give us a free room next time. Fei, you still want people to go back to this impersonal service in the future... What are you dreaming about... Really awesome! If you just make all the guests run away speechless, you will be even more awesome hahaha. . .