Guest User
January 14, 2024
Overall it's very good, I like this hotel very much! However, I felt that the training was not in place in some details. For example, the time for bathing in the pool: the front desk, the activity center, and the ticket office for the pool said three different times. No one knew how to use the voucher given by the hotel or whether it could be used, including the front desk, who said that no one informed them. Of course, the flaws are not hidden, and the overall experience is very good. Except that the house price is not very "pretty", I personally think it is not necessary to be so expensive. It was only 1800 or 1900 in 20 years, but now it is easily 3000/4000. I heard that sometimes it even goes up to 6000. How can I put it, if it is a one-time deal, the customer will not There's no point in coming back. Chongli has made great progress. It has been overcrowded throughout the ski season. There are very good five-star hotels, even less than half the price of the Prince Hotel. In addition, the biggest failure was to turn the previously dreamy and legendary lobby bar into Dior! We came to the resort, not to the mall; the igloo outside is very good with Dior. I suggest we change it back to the lobby, otherwise it will feel like the "soul and feng shui" of the hotel have been destroyed, and the gain is not worth the loss 😂😂😂. The pricing system is not very scientific. You need to know what level of service a hotel with three thousand or four thousand dollars gets in Beijing and Shanghai! Of course, if it can be achieved, there is nothing wrong with it. I applaud and praise it. I really hope that there will be such a good ski hotel with super service in China; but at present, almost all service staff are newcomers every year. I feel that the person in charge of training does not understand very well. A simple The bathing in the pool is not a real hot spring. We have already paid more than 3,000 yuan for the room, but we still have to pay an additional 128 yuan for admission? We carried a lantern and searched in ski hotels across the country, but we rarely encountered such a "stingy" approach. Although I have written a lot, in general I still hope that the hotel will get better and better, especially if it can return to the lively scene it was about 20 years ago. This liveliness does not mean finding some internet celebrities jumping around outside and posting videos every day, but There are really people who are willing to come back every year, come to the hotel to spend money every year, and treat this place as home.
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