Preferred hotel brand, delicate hotel experience.
Since I checked into Hampton by Hilton in Guizhou in 2019, I have become a preferred hotel, whether it is Dali or Beihai, Guangxi, so that several times, including this time when I returned to my hometown of Jilin City, Hampton by Hilton has become my first choice hotel brand. There are several points that I feel deeply: First, the brand has a good reputation and high cost performance. I observed that the brand has formed a distinctive mid-range hotel brand with a high reputation and high comprehensive cost performance. Second, the management service is good, and the details are delicate and in place. The hardware components, service functions and layout are very distinctive, including gyms, laundry rooms, reading corners, beverage counters, robots, etc. Third, the dining experience is good and has tasteful characteristics. For example, compared with other chain brands, the hotel breakfast is rich in variety and has a five-star experience. Fourth, the service is good and the staff is of high quality. Try to meet customer experience and requirements as much as possible. For example, when I checked in, the front desk attendant Li Meng took the initiative to upgrade the room. Also, because the train was very late, when communicating whether to delay check-out, the front desk actively coordinated to meet the requirements and actively prepared water cups and other items for us to get on the bus.
Original TextTranslation provided by Google