Jinan Gaoxin Wanda Plaza Tianchen Road Atour Hotel Reviews
Jinan Gaoxin Wanda Plaza Tianchen Road Atour Hotel
No.666 Tianchen Road, Lixia District, Jinan, Shandong, ChinaView Hotel Details
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Jinan Gaoxin Wanda Plaza Tianchen Road Atour Hotel Guest Reviews
4.8/5
Excellent
1406 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1406)
Positive reviews(1387)
Reviews with photos/video(115)
Awesome amenities(134)
Delicious breakfast(133)
Friendly front desk staff(114)
Classy environment(92)
Many amenities(54)
Perfect for business trips(37)
Convenient parking(37)
Near shopping area(26)
Negative reviews(18)
Guest User
Superior Queen Room
Checked in Mar 2025
Business travelers
4 Reviews
5.0/5
Outstanding
Posted on Apr 9, 2025
Nice choice. Quiet place. High quality service. Clean room.
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Yeyi Shannuan" supper service. I look forward to your stay again. I wish you a happy life.
Martha Farquhar
Superior 2-bed Room
Checked in Oct 2024
Business travelers
21 Reviews
5.0/5
Outstanding
Posted on Nov 19, 2024
Very comfortable rooms with pillows a speciality. Didn’t make it to breakfast so can’t comment.
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Yeyi Shannuan" supper service. I look forward to your stay again. I wish you a happy life.
RBx
Elegant Queen Room
Checked in Nov 2023
Travel with friends
43 Reviews
5.0/5
Outstanding
Posted on Dec 6, 2023
Ok ok good
Response from Property: 親愛的朵友,感謝您光臨亞朵酒店,您的滿意是我們存在的價值所在。我們會一如既往的為您提供優質的服務,你對我我們的評分就是對我們最大的支持,期待您下次的光臨時能是一個滿分的體驗。祝您工作順利酒店位於濟南市高新區高新萬達廣場天辰路666號,距離高新萬達廣場步行需要20分鐘的距離,酒店大堂設有【竹居】百本書籍供您免費借閲,同時,酒店還有免費的【健身房】【洗衣房】可以使用,還有【烘乾】【熨燙】服務哦,酒店【早餐】為自助形式,早餐工作日10:30結束,節假日11:00結束,充分滿足您的用餐需求,酒店還有提供“夜驛膳暖”的夜宵服務,期待您的再次入住哦,祝您生活愉快
Guest User
Superior 2-bed Room
Checked in Mar 2025
Couples
3 Reviews
5.0/5
Outstanding
Posted on Apr 12, 2025
I must praise this reservation service! The reservation interface is clear, the reservation process is smooth, and the reminders and confirmations after the reservation make people feel at ease. When booking, I was impressed by the details, the reservation confirmation is fast, and all the reservation needs are met. After checking in, the promise is perfectly fulfilled! I must praise this reservation service! The reservation interface is clear, the reservation process is smooth, and the reminders and confirmations after the reservation make people feel at ease. When booking, I was impressed by the details, the reservation confirmation is fast, and all the reservation needs are met. After checking in, the promise is perfectly fulfilled! I must praise this reservation service! The reservation interface is clear, the reservation process is smooth, and the reminders and confirmations after the reservation make people feel at ease. When booking, I was impressed by the details, the reservation confirmation is fast, and all the reservation needs are met. After checking in, the promise is perfectly fulfilled! I must praise this reservation service! The reservation interface is clear, the reservation process is smooth, and the reminders and confirmations after the reservation make people feel at ease. When booking, I was impressed by the details, the reservation confirmation is fast, and all the reservation needs are met. After checking in, the promise is perfectly fulfilled! I must praise this reservation service! The booking interface is clear, the booking process is smooth, and the reminders and confirmations after booking make people feel at ease. I was impressed by the details when booking, the booking confirmation was fast, all booking needs were met, and after checking in, the promise was perfectly fulfilled!
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Yeyi Shannuan" supper service. I look forward to your stay again. I wish you a happy life.
Guest User
Superior 2-bed Room
Checked in Feb 2025
Business travelers
107 Reviews
5.0/5
Outstanding
Posted on Mar 2, 2025
Facilities: Complete, laundry room, gym; the front desk service attitude is good, caring, thoughtful and patient. The hotel breakfast is rich and the vegetarian dishes taste good. I will choose to stay next time.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Yeyi Shannuan" supper service. I look forward to your stay again. I wish you a happy life.
Guest User
Superior Queen Room
Checked in Jan 2025
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Feb 23, 2025
Perfect room!! We didn't plan to stay at Atour at first, but booked the hotel next door. However, the hygiene and logistics services of that hotel were too bad, so we booked Atour overnight. It turned out to be Atour! Seeing that there were so many of us, they not only helped us get more toiletries and an extra quilt, but also helped us upgrade the room type and brought the takeaway to our door. The service attitude was also very good. The front desk ladies and brothers were very enthusiastic and spoke sweetly. They greeted us every time. I will definitely stay here again next time.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Yeyi Shannuan" supper service. I look forward to your stay again. I wish you a happy life.
Guest User
Superior 2-bed Room
Checked in Nov 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
The front desk service is great👍🏻Warm and considerate. The takeaway ice cream I ordered was put in the refrigerator. The lady was very considerate and sent water and snacks before leaving! The aunt who cleans the room and the waiter in the restaurant are also very nice. The hotel service makes people feel like home. The room facilities are also very complete, the central air conditioning and shower room are very good, the memory foam pillow is also very comfortable, and the breakfast coffee is delicious👍🏻👍🏻👍🏻👍🏻 The child came to take the exam and sent goodnight milk🥛. I will stay here again if I have the chance!
Original TextTranslated by Google
Response from Property: Hotel reply content:
Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There are hundreds of books in the hotel lobby for you to borrow for free. At the same time, the hotel also has free gym and laundry room, as well as drying and ironing services. The hotel's breakfast is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, fully meeting your dining needs. The hotel also provides "Night Inn Food Warm" supper service. Looking forward to your stay again, I wish you a happy life
Guest User
Superior 2-bed Room
Checked in Nov 2024
Solo travelers
4 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2024
Very satisfied with the service. The room was very clean. I came here for an exam. They gave me a glass of milk every night and a small gift when I checked in. I was super happy and will stay here again next time I have the chance.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Yeyi Shannuan" supper service. I look forward to your stay again. I wish you a happy life.
Guest User
Superior Queen Room
Checked in Nov 2024
Business travelers
12 Reviews
4.8/5
Amazing
Posted on Dec 11, 2024
The room is quite nice, with a large area, good service, and pancakes for breakfast.
Overall it is pretty good, and you can get to the commercial area by taxi.
There is some noise from the construction outside
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. Regarding the noise from the construction outside, it is the greening of the residential building opposite. I am really sorry that your overall stay experience has a small flaw. If you have any questions, you can directly contact our front desk partners. We have someone to deal with you in time 24 hours a day. We will continue to provide you with quality service. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk from Gaoxin Wanda Plaza. There are hundreds of books in the hotel lobby [Zhu Ju] for you to borrow for free. At the same time, the hotel also has free [gym] [laundry] to use, as well as [drying] [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and ends at 11:00 on holidays, fully meeting your dining needs. The hotel also provides "Night Inn Meal Warm" supper service. I look forward to your stay again. I wish you a happy life
Guest User
Superior 2-bed Room
Checked in Oct 2024
Business travelers
16 Reviews
3.2/5
Posted on Nov 10, 2024
The room was not cleaned properly, there was hair from the previous guest 😖, the location is relatively remote, there are no restaurants around to eat, but you can order takeout.
It is far from the Convention and Exhibition Center and Jinan East Station. I found this restaurant because all the rooms nearby were full.
I am used to staying in Atour, but I can't help it. This is the worst experience in hygiene.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you very much for giving us feedback during your stay. We are deeply sorry for the inconvenience. We will seriously evaluate the issues you raised. We are customer-centric and have been committed to providing the best hotel experience. In the future, we will work harder to provide every guest with meticulous service and bring you a comfortable and convenient hotel experience. We will also attach great importance to the issues you raised. We will take immediate measures to solve the bad experience you have brought to you during this stay. The hotel is located in the High-tech Zone of Jinan City, surrounded by leisure and entertainment places such as High-tech Wanda Plaza and Midland Plaza; the hotel lobby has [Zhu Ju] with hundreds of books for you to read for free, and there are also free gyms and laundry rooms in the hotel. Duoer is very sorry that she failed to bring you a good stay experience. Please believe that we have been working hard to make progress and look forward to your stay again. If you have the opportunity, please visit the hotel again and we will definitely give you a face-to-face apology.
Guest User
Superior Queen Room
Checked in Mar 2025
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 18, 2025
Every time I walk to the front desk of Atour, there is tea serving. The front desk lady will come to serve me with a cup of black tea of just the right temperature, so that I can drink tea when I am thirsty when I enter the store, and she will also give me warm water when I leave the store. The tea serving is good, and the tea serving service is great. Every Atour has tea serving, and you will be served tea when you check in. The tea serving is very warm, the black tea tastes very good, the tea serving attitude is good, the tea serving state is good, the tea serving service is very good, and the tea serving service is particularly sweet. Atour's tea serving is impressive, and the tea serving service still depends on Atour. The smile of the tea serving lady is cute. It looks like a cup of tea, but in fact, serving tea is not simple at all. I like Atour's way of serving tea. The tea serving service reflects Atour's intentions.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Yeyi Shannuan" supper service. I look forward to your stay again. I wish you a happy life.
Guest User
Elegant Queen Room
Checked in Mar 2025
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 16, 2025
Your laundry service is so considerate! The laundry smells good, the laundry is ironed neatly, and the delivery and pickup are also very punctual!
Speaking of laundry, you are the professional! The clothes are washed white, the clothes are folded neatly, and the laundry price is affordable! I have stayed in so many hotels, and your laundry is the best! Not only are the clothes clean, but the packaging is also neat, and the laundry service attitude is impeccable!
I sent the clothes to the laundry in the morning and they were returned in the afternoon. The laundry efficiency is really high! And the laundry quality is very good, even the hard-to-wash stains are gone! Speaking of laundry service, your hotel is definitely the first, the laundry quality is good, the laundry speed is fast, and the service is thoughtful! "
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Yeyi Shannuan" supper service. I look forward to your stay again. I wish you a happy life.
Guest User
Superior 2-bed Room
Checked in Mar 2025
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Apr 17, 2025
There is tea as soon as you enter the store. The tea is good and the tea service is great. Every Atour has tea. Tea is served when you check in. The temperature of the tea is just right and the tea is very warm. You feel warm when you serve tea. The tea tastes very good, the attitude of serving tea is very good, the state of serving tea is very good, and the service of serving tea is good. The tea service is very sweet. The tea service is particularly good. You have to look at Atour for tea service. You can see Atour's dedication from the tea service. Atour's tea service is impressive. A cup of tea with just the right temperature, the tea served for the first time in the lobby warms the stomach, the tea served at the beginning washes away the dust, and the smile of the tea serving lady is warm. This is not a simple tea. This is the tea service and hospitality engraved in Atour's bones.
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Yeyi Shannuan" supper service. I look forward to your stay again. I wish you a happy life.
Guest User
Superior 2-bed Room
Checked in Mar 2025
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Apr 16, 2025
This is the first time I have experienced such a reliable laundry service! The laundry is fast and good, and the laundry service staff is also enthusiastic. I will definitely choose you to do laundry when I go on business trips in the future! This laundry service is really amazing! The laundry is clean, the laundry is flat, and the laundry is picked up and delivered in time. It is so convenient to have this laundry service when staying in the hotel!
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. Thank you for your recognition of Duoer! Duoer is super happy. We will continue to provide you with quality services. Your rating of us is the greatest support for us. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service. Breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Yeyi Shannuan" supper service. I look forward to your stay again. I wish you a happy life.
Guest User
Superior 2-bed Room
Checked in Sep 2024
Business travelers
2 Reviews
5.0/5
Outstanding
Posted on Oct 14, 2024
The room is clean and tidy, the staff is very enthusiastic, the service is very good, the surrounding environment is relatively quiet, the breakfast is delicious, and the late-night porridge is warm.
Original TextTranslated by Google
Response from Property: Dear friends, thank you for visiting Atour Hotel. Your satisfaction is the value of our existence. We will continue to provide you with quality services. Your rating of us is the greatest support for us. We look forward to your next visit with a full score experience. I wish you a smooth work. The hotel is located at No. 666, Tianchen Road, Gaoxin Wanda Plaza, Gaoxin District, Jinan City. It takes 20 minutes to walk to Gaoxin Wanda Plaza. There is a [Zhu Ju] in the hotel lobby with hundreds of books for you to borrow for free. At the same time, the hotel also has free [gym] and [laundry] to use, as well as [drying] and [ironing] services. The hotel [breakfast] is self-service, and breakfast ends at 10:30 on weekdays and 11:00 on holidays, which fully meets your dining needs. The hotel also provides "Night Inn Meal Warm" supper service. I look forward to your stay again and wish you a happy life.