Near Huodiba Guoda Parking Lot, Jiuzhaigou, Sichuan, ChinaView Hotel Details
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Nuoyou Hotel Guest Reviews
4.4/5
537 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.4
Amenities4.4
Service4.3
Cleanliness4.4
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All reviews(537)
Positive reviews(505)
Reviews with photos/video(74)
Convenient location(81)
Delicious breakfast(65)
Great value for money(63)
Close to scenic area(59)
Friendly front desk staff(46)
Convenient parking(26)
Tasty restaurant(6)
Excellent room layout(4)
Negative reviews(32)
Bram Abel Camilo
Light Enjoyment Twin Room
Checked in Nov 2023
Solo travelers
35 Reviews
3.5/5
Posted on Jan 12, 2024
Apart from a mesmerising national park Jiuzhaigou provides a cozy town. Don’t expect anything from the breakfast: it’s terrible
Response from Property: Dear guest, we are very sorry that we have neglected some details and brought you a bad experience. We will continue to improve ourselves and our service quality. We also hope that you can come again and give us a chance to apologize.
Anonymous User
Supreme Double Bed Room
Checked in Dec 2023
Solo travelers
8 Reviews
4.7/5
Amazing
Posted on Dec 30, 2023
A nice hotel that's quite close to the park.
Guest User
Light Enjoyment Twin Room
Checked in Jun 2023
Solo travelers
17 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2023
Everything perfect, near Jiazhaigou scenic area.
Also, near bus station.
Response from Property: Dear guest, please accept warm greetings from Jiuzhaigou Nuoyou Hotel! Our hotel adheres to the service tenet of "warmth and thoughtfulness, making guests feel at home". We think of you, redouble our efforts, and provide you with humanized services. Even if you are thousands of miles away from home, you can still feel the warmth and comfort of returning home. We work so hard just to meet a friend who we really like like you. Fortunately, we met. We look forward to seeing you as an old friend next time and wish you all the best.
nature lover fr sg
Light Enjoyment Double Bed Room
Checked in Oct 2023
Solo travelers
16 Reviews
4.2/5
Very Good
Posted on Jan 17, 2024
Satisfactory at this price point
Guest User
Light Enjoyment Double Bed Room
Checked in May 2024
Solo travelers
1 Reviews
1.0/5
Posted on May 30, 2024
It's too bad. I can't praise the hygiene. I felt a little high when I went in the first day, so I fell asleep quickly. I only slept on one side of the quilt. I felt bugs crawling on me during the process. I turned on the light and looked around, and saw a few small transparent ones. Bugs, in the spirit of walking at high intensity the next day, I didn’t give any feedback. I didn’t sleep well one night. On the second night, I was too tired. I couldn’t stand it until midnight, so I started rummaging around and found a lot of speechless things. Hygiene issues, there are hairs and stolen goods under the untouched pillow on the other side, the quilt is lifted, there are a lot of black debris and stains, and the slips are torn, and the bathroom shelves and bedside tables are full of all kinds of filth. I really can’t compliment you. Since I had to drive out of Jiuzhaigou early the next day (the high-speed train was suspended due to heavy rain, I contacted a private car to charter a car out of the ditch), so I didn’t go to give a feedback. The hotel said it was because I didn’t give a feedback. I won’t admit it for this matter.
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Response from Property: Dear guest, first of all, I am very sorry for bringing you a bad check-in experience. In response to the questions you raised, our hotel immediately set up an investigation team after receiving a call from Ctrip customer service. You have stayed in our hotel for two days. , the hotel did not receive any feedback from you during your stay, and you just left the hotel (I don’t know if you called Ctrip in the car), so you went directly to Ctrip customer service to ask for a refund of all the room fees. , the occupancy rate of our hotel has always been high, so there will not be any transparent bugs in the room you mentioned, and all our bedding is changed after every guest, and all linens are used after disinfection. Therefore, in response to these situations, we have also communicated with the platform customer service and will compensate you 50 yuan through the platform (although the hotel’s investigation found that these questions you raised are unreasonable), if you have any problems next time you stay at the hotel, please report them immediately. , so that the hotel can solve your problem in time,
Guest User
Supreme Twin Room
Checked in Apr 2024
Solo travelers
13 Reviews
5.0/5
Outstanding
Posted on Apr 29, 2024
I checked it online, and the reviews were all good. I felt it wouldn't be bad. After checking in, the hotel's environment and sanitation were indeed very good. Breakfast was served in the restaurant downstairs. The content was simple but enough. The location is not far from the gate of the scenic area, a 30-minute walk away. Parking is at the entrance of the hotel.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your evaluation and affirmation in your busy schedule. Your satisfaction is our greatest comfort and the greatest reward. Xiaonuo will work harder and welcome your next visit.
Guest User
Light Enjoyment Twin Room
Checked in Apr 2024
Solo travelers
20 Reviews
3.3/5
Posted on Apr 29, 2024
The front desk was rather cold, individual guests and groups had breakfast together, which was a mess. The room supplies were even worse.
Original TextTranslated by Google
Response from Property: Thank you for your review of Xiaonuo. Xiaonuo will continue to work hard to provide you with better services and strive to get your full five-star praise. We look forward to your visit again.
Guest User
Supreme Twin Room
Checked in Feb 2024
Family
4 Reviews
1.0/5
Posted on Feb 18, 2024
It's hard to describe the hygiene. It was very uncomfortable to look at it. There was no soap. If it was to protect the water source, I would have endured it. There was no heating or electric mattress. When the air conditioner was turned on, the sound was so loud that it was difficult to sleep. Earplugs were needed. The price was more than 400, which was dozens of dollars lower than the five-star Tianyuan Howard Johnson. At that time, the Howard Johnson 488 was too bad, and the distance from the scenic spot was not as close as advertised. Fortunately, it was only for one night, and I changed it the next day.
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6/19
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to comment on Xiaonuo. Regarding the relevant issues you mentioned, Xiaonuo has notified the relevant departments to make rectifications. We look forward to your visit again.
Guest User
Light Enjoyment Twin Room
Checked in Apr 2024
Solo travelers
25 Reviews
4.5/5
Great
Posted on May 23, 2024
The hotel is a certain distance from Jiuzhaigou Scenic Area, a 20-minute walk.
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Response from Property: Dear guest, although I can't say much if you are satisfied, your five-star review is enough to show that you are satisfied with our hotel. Of course, if you have any questions during your stay, you can go directly to the hotel front desk and our front desk will be there within five minutes. We provide services to you. In addition, the hotel is 900 meters away from the entrance of the scenic spot. There are many restaurants and supermarkets within 100 meters of the hotel to facilitate your dining and shopping needs. I wish you a happy journey.
Guest User
Parent-child Room
Checked in Feb 2024
Family
7 Reviews
1.0/5
Posted on Feb 12, 2024
It's extremely bad, the air conditioner doesn't heat, the towels are dark and torn, the shower water is too small, the broken hair dryer automatically shuts off after 5 minutes, a room with 400 to 500 yuan is not as good as a 150 yuan room in the town, and the service can't keep up!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time out of your busy schedule to comment on Xiaonuo. Regarding the relevant issues you mentioned, Xiaonuo has notified the relevant departments to make rectifications. We look forward to your visit again.
Wozaiqiumingshandengni
Light Enjoyment Double Bed Room
Checked in Jan 2024
Couples
4 Reviews
3.0/5
Posted on Jan 5, 2024
The sink was broken, and there was some kind of dirt in it. The water in the bathroom was hot and cold, and it hurt when it hit my body. The typhoon was broken, and the hair dryer was old-fashioned. It ran out of power after a while because of the overheating protection. After taking a shower, the water on the floor was overflowing...
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry that we have neglected some details and brought you a bad experience. We will continue to improve ourselves and our service quality. We also hope that you can come again and give us a chance to apologize.
Guest User
Light Enjoyment Twin Room
Checked in Dec 2023
Other
10 Reviews
5.0/5
Outstanding
Posted on Dec 22, 2023
Spacious and bright, clean and tidy, convenient parking, about 1.2 kilometers from the gate of the scenic area, about 15-20 minutes walk in. The teacups in the room turned out to be from IKEA, and the eye protection desk lamp turned out to be from Panasonic.
Original TextTranslated by Google
Response from Property: We work so hard just to meet a friend like you who we truly love, and luckily we met. We look forward to your meeting us as an old friend next time, and wish you all the best!
Guest User
Light Enjoyment Twin Room
Checked in Jun 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jun 19, 2024
The environment is quiet, and it is convenient to walk for ten minutes from Mizoguchi. There is a restaurant on the first floor. In addition to breakfast, you can also order dishes. The recommended yak soup pot was very rich in content and tasted very good. The three of us were very full. There is also a supermarket on the first floor, which is also close to the through train and drop-off point.
Original TextTranslated by Google
Response from Property: Dear guest, Dear guest, although I don’t have much to say, your five-star review is enough to show that you are satisfied with our hotel. Of course, if you have any questions during your stay, you can go directly to the hotel front desk, and our front desk will be there We will provide you with services within five minutes. In addition, the hotel is 900 meters away from the entrance of the scenic spot. There are many restaurants and supermarkets within 100 meters of the hotel to facilitate your dining and shopping needs. I wish you a pleasant journey and thank you very much for your praise of our hotel. , we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Light Enjoyment Twin Room
Checked in Jun 2024
Travel with friends
1 Reviews
5.0/5
Outstanding
Posted on Jun 14, 2024
great
Excellent value for money
The bedding is comfortable, there is plenty of hot water, and the hygiene is very good
The hotel will provide breakfast, which is very thoughtful
I will stay here again next time I come here
Original TextTranslated by Google
Response from Property: Dear guest, Dear guest, although I don’t have much to say, your five-star review is enough to show that you are satisfied with our hotel. Of course, if you have any questions during your stay, you can go directly to the hotel front desk, and our front desk will be there We will provide you with services within five minutes. In addition, the hotel is 900 meters away from the entrance of the scenic spot. There are many restaurants and supermarkets within 100 meters of the hotel to facilitate your dining and shopping needs. I wish you a pleasant journey and thank you very much for your praise of our hotel. , we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again. I wish you a pleasant journey.
Guest User
Light Enjoyment Twin Room
Checked in Jun 2024
Family
10 Reviews
4.0/5
Very Good
Posted on Jun 9, 2024
The room is clean and tidy, the bathroom and shower room are okay, the environment is okay, and the service is okay.
Original TextTranslated by Google
Response from Property: Dear customer, thank you for taking the time to give us your evaluation and affirmation despite your busy schedule. Your satisfaction is our greatest gratification and greatest reward. Xiaonuo will work harder and welcome your next visit.