Our first impression was excellent. The staff at the front desk, both the young men and women, were very friendly. When we arrived around noon, our room wasn't ready, so we checked our luggage and went to Zhongchagou. We returned to the hotel to check in around 4:30 PM. There were other guests checking in at the time, and a young lady named Tao was handling everything by herself. We saw how calmly and competently she dealt with both Chinese and international guests. Seeing that we had a child, she proactively offered us children's toothbrushes and panda keychains, which made our child very happy. When we came back from dinner, we bumped into her at the entrance, and she greeted us warmly, making us feel right at home. The security guards at the hotel's parking lot were also very polite. After we finished eating at a restaurant next to the hotel, he kindly said, 'Finished eating already?' and was very patient with our inquiries. Before I even realized it, a handsome guy came up to us in the lobby and told us we'd dropped our room card, and he'd picked it up for us. The room had underfloor heating and air conditioning, and thoughtful amenities like face masks, coffee, and tea bags were provided. The next morning, we took the elderly and children to the hotel restaurant for breakfast, and an auntie reminded us that breakfast wasn't included in our room. We bought breakfast vouchers, and the aunties had a great attitude. The only downside was that our room window faced an unfinished building, surrounded by scaffolding, so there was practically no view at all – we didn't even dare open the curtains. The hotel is also conveniently located, about an 8-9 minute walk to the scenic area. The driver (big brother) the hotel arranged for us was also excellent; he drove smoothly, was very calm, and very chatty! After we arrived at the station, we realized our child had left their glasses in the car, and he immediately brought them back to us!
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