Famissi Hotel

The mountain view from our window was spectacular looking at the monasteries. Staff were helpful and polite. Rooms were clean

At our round trip we did look forward to this location in Kalambaka. The surroundings are breath taking. The location of the hotel is good right at the entrance of Kalambaka, but to be honest, the hotel itself was disappointing. At our arrival at the end of the afternoon we were welcomed by a female receptionist with the name Antigoni. She was very helpful and very service minded. A big compliment to her. Her attitude towards guest was far better than we experienced in the days after our arrival from other hotel personnel at the front desk. Even the hotel manager didn't look like to be much interested in us as guests. She was only looking at her computer screen and pointed to others to do this or that in a way that did feel us very uncomfortable. After having a diner outside we did come back at the hotel and asked for having a coffee/tea since we did have a celebration that day. We did buy a cake for that occasion too. They didn't have coffee/tea available for us (unbelievable for a hotel, don't you think), but anyway Antigoni, took charge and did call a kind of Uber service to bring us take-away coffee. The female manager of the hotel wasn't very pleased by this action from her employee. Can you believe that? Anyway, we got our coffee and we enjoyed it in the lobby of the hotel although we were the only people at the lobby at that time. The breakfast in the morning was also low quality compared to other hotels we have stayed during our trip. We stayed here 2 nights and honestly we will for sure choose another hotel if we would visit Kalambaka again in the future.