Hotel Koyo

Hotel Koyo Reviews

Hotel Koyo

Hayama 5-20, Kaminoyama City, Yamagata Prefecture, 999-3292, JapanView Hotel Details
Hotel Koyo
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Hotel Koyo Guest Reviews

4.4/5
Very Good
42 Reviews
Verified reviews
Location4.4
Amenities4.5
Service4.5
Cleanliness4.4
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Positive reviews(17)
Reviews with photos/video(5)
Negative reviews(2)
Florence Ga Sui
Japanese Room with 12 tatami mats
Checked in 2024年1月
Couples
1 Reviews
4.5/5
Great
Posted on 2024年1月31日
The room is very clean and tidy but the most enjoyable part is the public bath. You can get more than enough amenities. Everything is perfect but just need to aware of the arrival time. If you arrive late at night without advanced reservation for the in-room dinner, there will be no where to eat.
Guest User
Japanese Room with 12 tatami mats
Checked in 2024年2月
Family
2 Reviews
5.0/5
Outstanding
Posted on 2024年2月4日
It shows the standard of a brand hotel. The service, facilities and meals are all in good condition. There is nothing to criticize. It is a perfect hotel. As a hotel travel enthusiast for more than ten years, I can objectively comment on
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Guest User
Run Of House
Checked in 2024年6月
Travel with friends
3 Reviews
4.7/5
Amazing
Posted on 2024年6月29日
This was my first stay in about 5 years. I was glad they provided a welcome drink. The food was very satisfying. I especially liked the all-you-can-drink beer and sour drinks at dinner. I'd like to stay here again.
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Guest User
Twin Room
Checked in 2024年1月
Travel with friends
1 Reviews
4.7/5
Amazing
Posted on 2024年3月7日
The hotel has a unique hot spring, plenty of parking spaces, and comfortable rooms
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Maja_2351
Japanese Western Style Room with Half Private Open Air Bath Yuki No Kan
Checked in 2023年11月
Couples
1 Reviews
5.0/5
Outstanding
Posted on 2023年11月27日
From check-in to check-out, the whole process is a blast. Very satisfied and happy If there is no shuttle bus, the hotel can be reached quickly by taking a taxi, about 5/6 minutes. The hotel staff are all very enthusiastic, polite and have a very good service attitude. 😳Sometimes we book some services and arrive late, but they are very patient and willing to serve🥹🥹🥹The service attitude is so good that I feel guilty and I am embarrassed to have to wait for me. Some of the staff actually speak good English, so don’t worry about communication problems. The room is beautiful, the same size and very comfortable Every room has a private hot spring, so comfortable and convenient There are some snacks provided, all of which are hotel special souvenirs, with different styles every day. If you like Italian food, you can buy it on the first floor of the hotel. For dinner, I ordered Zuo's special set meal of beef shabu-shabu. Originally, I thought it would only be enough for two people to have one shabu-shabu each. Then we returned to the hotel that night, and the receptionist told Zuo where the meal was. I went to the restaurant where I ate, and it turned out to be a private room. The environment was so comfortable. There was a mark on the left and the waiter on the left was dedicated to serving us. There was not only shabu-shabu on the table, but also other wild food. So what did we think? There is some wild food left over. After eating for a while, we will serve the vegetables again. After eating for a while, we will serve the vegetables again! I didn’t have much expectations for this place, but it was beyond my expectation. I can’t express it in words😹😹I’m so happy. There are hundreds of snacks in Hong Kong with so many kinds of dishes. The service is so good. There is a private room. I went there to eat and drink. So full! After book left massage It’s my first time to try a Japanese massage. It turns out it’s gentle 🤣For me, it may not be enough. I’m not satisfied with my body and want more. lol But it’s comfortable. I was trained during the process. The service attitude is very good. In addition, book a private bath on the left Sincere and sincere, very suitable for people with tattoos/going with their partners It's a pity that I didn't go to the large open-air bath on 8/F. It was a good view. I will definitely stay again if I have the chance. There are other fun things to do in the same hotel, but I didn’t do any of them this time because I was pressed for time. Although the hotel is close to the train station, the area is in the suburbs, so it will take a lot of time to travel to other scenic spots. a lot of time Except this Others are very satisfied Many details were taken care of (for example, because the check out number was lower than the left number, I knew that the left shuttle bus would be missed. I asked him if he could wait for me, and I was told that he would help me arrange another shuttle directly. Charter a car to take us away🥹🥹🥹) There are so many things that move me and make me happy. I can’t tell you. 😹😹 Summary Will definitely come again!
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Guest User
Twin Room
Checked in 2023年10月
Couples
5 Reviews
3.5/5
Posted on 2023年10月13日
The hotel staff had a very nice smile, and the flowers and calligraphy in the hotel were also wonderful. I was surprised at how delicious the breakfast was.
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Guest User
Run Of House
Checked in 2023年10月
Family
1 Reviews
5.0/5
Outstanding
Posted on 2023年10月5日
Great location The hotel is built on top of a small hill, so you can see the whole city, which is a great point. Even though all the employees are young, the service was efficient and provided efficient support. The collection of picture plates was amazing, and I was able to get a glimpse of the lifestyles and lifestyle beliefs of my favorite celebrities, big-name politicians, writers, entrepreneurs, and athletes, and I'm glad I chose this inn.                                
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Guest User
Japanese Room with 12 tatami mats
Checked in 2024年2月
Family
1 Reviews
5.0/5
Outstanding
Posted on 2024年2月5日
The food was delicious and the hot springs were very pleasant.
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Guest User
Checked in 2024年4月
Family
2.0/5
Posted on 2024年4月7日
The hot spring is very small considering the number of guests. There was a sign in front of the bath saying that it was a little crowded, but it was not a little crowded at all, and the open-air bath was not even available. This inn's hot spring may not be large because of the small amount of water, but I was disappointed that it is not a famous inn and not a relaxing one. Also, the staff are also very different in their attitudes depending on the person, probably because there are many helpers on busy days. Like the bath, it felt like they were crammed with too many guests, and the operation was not running smoothly at all. Maybe because I was a guest with a cheap plan, some people were very unfriendly and condescending, which made me feel uncomfortable several times during my stay. I wanted to eat dinner slowly, so I paid extra to get a private room, but when I went to the dinner room, I was made to wait for about 10 minutes without any staff coming. They made the excuse that they were busy with other guests, but... Finally, dinner came out, but the moment it came out, there was a hair in it. They changed it right away, but I think that's not right. I often felt that the cleaning of the building was not thorough. We splurged on this place, but my family agreed that we won't be returning. It was a very disappointing stay.
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Guest User
Checked in 2023年6月
Travel with friends
5.0/5
Outstanding
Posted on 2023年6月3日
Hospitality is absolutely wonderful. A lot of things of the ground of Yamagata came out, too. Of course, all of them are delicious. We also had delicious Yamagata local sake. The view from the large public bath and open-air bath on the 8th floor is also the best. The hot spring water is soft and just the right temperature. The tiredness of the trip was blown away. It's fun to see the paintings of celebrities' plates displayed in each hallway. I definitely want to come again.
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Guest User
Checked in 2023年11月
Family
4.0/5
Very Good
Posted on 2023年11月21日
I stayed overnight with my family. It was my first time here, but I was excited to visit as it is a well-established, famous inn that everyone knows about. When I arrived, I was overwhelmed by the grandeur of the building. The staff were very welcoming and guided me smoothly to my room. The room was a typical hot spring inn, but there were thoughtful touches such as a basket for the bath in the building. The toilets in the building were also elaborate. Both dinner and breakfast were satisfying. I also enjoyed the taro stew in season. One thing that is lacking is that the building is large so it is easy to get lost. If you are directionally challenged, be careful, but I think it will be fun even if you get lost.
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Guest User
Checked in 2023年2月
Family
5.0/5
Outstanding
Posted on 2023年2月12日
Stayed in June and December. It was very comfortable and the service was good. There is a welcome drink on the first floor and you can drink coffee and juice freely. I took it back to my room and drank it slowly. The main dish for dinner was sukiyaki. The baths are on the 1st and 8th floors, and the men's and women's baths are alternated. You can see the Zao mountain range from the hot spring on the 8th floor. If you make a reservation from the hotel's official website, you can stay at the cheapest price and receive a gift certificate that can be used at the shop for 500 yen per person.
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6/9
Guest User
Checked in 2023年8月
Couples
5.0/5
Outstanding
Posted on 2023年8月4日
The service staff are mostly young, so they are not very attentive, but you can tell they are trying their best. The decorations in the building are excellent and are displayed everywhere.
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Guest User
Checked in 2023年5月
Family
5.0/5
Outstanding
Posted on 2023年5月2日
Stayed in a Saryo Premium room with an open-air bath. For us with a 3-year-old child, eating in a private room at night and in the morning was really helpful.
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Guest User
Checked in 2022年12月
Other
1.0/5
Posted on 2022年12月16日
I've worked there before, but one of the waitresses has a bad attitude. It might be a good idea for your customer. I've always wanted to stay here, but I won't be staying there any time soon, and I won't be working there. People feel that humanity appears in places like this. I will never use an old kiln-related inn, store, or service again. A future customer is lost thanks to one waitress. I don't think you know where your future customers are, but they probably don't think about that.
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