Best Five Star Hotels in Karlovy Vary

Originally, I was full of expectations for the five-star Pop. After I found out, a hotel was actually divided into two pieces. Through Ctrip, I entered a small door. The front desk was a little big. The breakfast room was very cold and run down. No one came to serve coffee. On the other side of the front door into the front desk tall, the breakfast room is estimated to have three or five large, coffee special service. The room on the side of Ctrip has no five-star standard, and the more dilapidated side is the Asian and Chinese tourism team... After seeing the difference, it directly affects the mood of traveling in the hot spring town. This trip is the most heart-felt hotel. The parking fee is more than RMB 100 for 24 hours.

My experience at this hotel was bad. To start with: 1. Hotel credit card machine was not working. So everything had to be paid with cash. Who would expect to be walking around with 15,000 - 20,000 kronor in cash?? Going to city center and getting the cash cost us an extra $85 in transaction fees and poor conversion rates. 2. Being a small town and boutique hotel, very few people speak English. We made an appointment and went to the spa at the time. It was our first experience in a ”salt cave”. Nobody to tell us what to do. We lost about 10 minutes in this experience, but had to pay full price. Same thing with the mineral bath. Lost few minutes because there was nobody to guide us, but had to pay full price. Finally at check out time, we were told that their credit card system is not working for a month!!!. If that was the case, the hotel should have informed the guests in ADVANCE so that we would have made alternate arrangements. As for the hotel itself, it is a very nice property and enjoyable if the hotel can do a better job.

Easily in the top tier of hotels I've visited. What an experience. A) Friendly, helpful and attentive staff that makes you feel right at home, and makes sure they cater to your every wish. The whole experience from reservation through welcome at check-in and interactions with the staff during the stay had our whole family feeling great. B) Amazing quality of food. I usually don't book a package deal in hotels, opting to eat out at neighboring restaurants, however here we booked the full-board option and we loved every single dish. Food was fresh, made to order and the whole dining experience had the right mix of ”fancy” (Waiters bringing dished at the same time for the whole table) and ”casual” (Swapping dishes from the menu if time permitted, waiters joking around when appropriate). C) Great cleanliness and shape of the facilities in general. The hotel feels brand new even though it's been around for a few years now. The cleaning staff keeps all the areas including the common hallways spotless, so that despite the luxurious and plush interior, the hotel always feels fresh. Rooms were cleaned 2x a day. Overall one of my favorite hotels of all time, even compared to big fancy names like St Regis (New York, Abu Dhabi) or luxury boutique brands.

The building is impressive, enthroned up on the east hillside of Karlovy Vary. Habsburgian vibes reminiscent of ancient days. Imperial is in good condition and nicely renovated. The scale of the building is huge and dimensioned for thousands of guests. Walking around takes quite a bit of time but with lesser amount of guests than the mentioned thousand, it feels quite lonely to stroll the corridors... The public areas are mostly beautiful, but the five official stars... no, unfortunately not. What is lacking? Well, the scale of the property demands to keep it running. To keep it running you have to have a lot of guests. Thus, you have to attract people who not usually are in the ”five star category”. And so they (try to) do. Many things turn to ”cantina” standard in respect of both the reception and ”handling” of the guests and the dining options. Very tired staff at check in. One example: in the main lobby there are only two elevators, whereof one at our visit was out of order. Another elevator in another part of the hotel did not serve all the floors. Nah.... Rooms are renovated and just fine. All amenities and a good night's sleep in comfy beds. Nice with a small balcony. For those having some sort of boarding agreement, dinner is served as a buffet dinner in the magnificent ”Prague restaurant” with lavish decoration. A buffet is hardly a concept in a real five star hotel and we consequently had dinner in the more intimate ”Restaurant Paris” - see my separate review. In ”Prague” breakfast is also served, which proved to be a great gathering of all the hotel guests at the same time. More like a school cantina than a five star hotel. Everything in place though, and most thing you would want is there to find. Queues to the coffee machines... Parking was ”doen the hill” and we ended up parking on a tennis court (!). OK - no problem, but not in the ballpark of attending staff helping you with the parking facilities. Staff correct and polite. But very stiff. And tired. Many steps behind service of a true 5-star. It's about price/performance. We had the opportunity to stay at three different hotels at Karlovy Vary during our stay. And one of those was the Grandhotel Pupp, which we considered to be much more lika a true five star. AND they are/were cheaper! So, you may well stay at Imperial, just for the sake of the building's eminent history and athmosphere. But be aware that days gone by since the turn of the century does not apply in the respecto of ”grand” anymore.

I visited this medical Spa without a hotel reservation, in order to get some relaxation, treatment and other possible activates that may be beneficial for the body and health. it was June 2023 after I found the castle Spa closed. I spoke to the reception who told me that they don't have any medical offers like the castle spa, but they only treat the patients that staying at the hotel depending on the condition they came for. Anyway, they allowed me to enter the medical spa and see what possible procedure I can have. They choose for me 6 procedures as per the availability and don't need a doctor consultation. I remember 3 of them which were… Thai massage – Oxygen therapy – Bubbly Magnesium bath.. In additional to use the Sauna, steam and swimming pool. Anyway, they allowed me to enter the medical spa and see what possible procedures I could have. They chose 6 procedures based on availability and don't require a doctor's consultation. I remember 3 of them were... Thai massage - oxygen therapy - magnesium bath.. in addition to using the sauna, steam and swimming pool. My impression after I finished: »it's really doesn't worth it« The place is very cool, clean and amazing like a palace. The staff was very very helpful, polite and nice talking. I really thank you all. Treatment, or let's say procedures – activities. Etc. - the ones I got were very ordinary and neither I nor my body needed them. I regretted not getting the two-hour Thai massage session available in the designated Thai shops within the town, along with all the other services attached to it. it will be better, comfortable and satisfaction.

The hotel is located happily, just in the middle of the central promenade. The check-in is quick. The staff is OK. The house is old but quite renovated with soft carpets in the corridors that remove noise outside the room. There is a small lift to bring the suitcases up. Despite crowds outside the noise is not at all heard in the room due to the double layers windows protection. No bath, only shower. In the bathroom a few towel hooks and a shelf would come in handy. Found missing. We did not switch on TV in the room. The beds are too soft, the linen is too noisy when you turn in the bed, waking up the neighborough. The blankets are too hot for the summer time. All these resulted in our inability to sleep at nite. The breakfast was merely bad, with a very little choice. You get stale within 2 days. It was the worst breakfast we remember: untasty sausage, dab coffee from a machine. We were always running out of bread, butter, etc. and none among the service men there to help us herewith. We would choose the hotel again with a better bed quality and much improved breakfast. If not, we do not recommend La Bohemia, in spite of a very fortunate location of the romatic hotel.

The view is a city view room, the view from the window is very good, very close to the various attractions, breakfast is very rich, the important point is that the quilt is really soft and very light but very warm ~ no kind of hotel quilt feels a little wet, the room is very Big and very warm, I really like this hotel~Recommended recommendation, the price is very high~ If you want to go, you can ask the local traffic information of the hotel front desk, also help us to inquire and print it~ Figure 1 is taken from the window of the room we live in. ~

We met the Dvorzhak Hotel in 2006, when we first arrived at Karlovy Vara for a holiday. After getting holiday postcards in the following years, we were surprised how organized everything. From 2021 we come here every year by the whole family. The Recipes Violet and Natalia will always help with joy and smile to solve any issues arising. The Misha, Elishka and Tomash restaurant will feed delicious adults and small guests, and Radka with Ivanna will serve just greatly. They are very helpful by Angelina, Natalia and Maria. Oxana's rooms will clean quickly and when it is convenient. This year, the treatment is performed by a professional team: Ida, Alexander, Stefan, Jana, Petra, who are already on the start treating their attention and desire to help. This year, my son's birthday at the Dvorjac Hotel was organized perfectly thanks to Marika. Thank you for a wonderful holiday, dear ”Dvorzhak,” and necessarily before the meeting ❤️ Lyudmila Suvorova with children, Kiev, Ukraine.

The cheapest hotel I booked in Prague, but the one I am most satisfied with. Although there is no front desk, the young lady inside helped us store our luggage, and then moved to our room. The luggage was so heavy that it was difficult for the young lady. The rooms are very large, furnished very warmly, clean and tidy, with a kitchen and a dishwasher. The map also helps us to mark it carefully, which is really awesome. The hotel is near the station, so you can drop your luggage and feel the town. It is said that in terms of brands, the small town is the place where the Czech Republic has the most stock. There are two restaurants nearby. The food is very delicious. It is the best place for us to eat in the Czech Republic. The steak is juicy and tender, and cheap. The average price is 60-70 RMB~

A stay at ASTORIA Hotel & Medical Spa places you in the heart of Karlovy Vary, steps from Vridelni kolonada and Mill Colonnade. This upscale hotel is 0.7 mi (1.1 km) from Castle Baths (Zamecke Lazne) and 0.9 mi (1.5 km) from Hot Spring Colonnade.Relax at the full-service spa, where you can enjoy massages and body treatments. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.At ASTORIA Hotel & Medical Spa, enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.Stay in one of 103 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.