Reviews of Hoshino Resorts Beb5 Karuizawa

The hotel was surprisingly nice. There's a church nearby, and a shuttle bus to the cafeteria. However, the cafeteria food was really bad. The Karuizawa area is somewhat similar to Aranya. Also, you'll need to take a taxi frequently. It's suitable for a vacation, but don't have high expectations for the food.

Overall, the luxury is not enough and the accommodation is a bit small, but you can enjoy all the facilities of Xinye. Baidu is very convenient. You can get discounts when going to hot springs, which seems to be half price. It can be said that it is also an option, but if there are other hotel special offers, you can consider the special offer

What could be better than staying in a hot spring mountain resort?

I went for Hoshino. I didn't expect it to be a youth hostel, but it was a hotel price. The public tea room needs to be self-service, toothbrushes and bathrobes are self-service on demand, and there is no service at all. Within a 10-minute walk, you can go to Hoshino Hot Springs on Elm Street, Plateau Church, Stone Church... There is no dinner, only breakfast, and there is an additional fee of JP1300, see the picture.

超級棒，去星野温泉很方便，有接駁巴士，上下鋪很好玩，小朋友們玩得很開心，這樣房間有上下兩個空間，很好👍，還有洗衣機和烘乾機各兩台，每天都可以洗衣服

房間挺好，酒店後面就是石之教堂，旁邊就是榆林小鎮，還有食堂，還有温泉，非常贊

酒店環境不錯，幽靜安靜，自助服務較多，相比家庭旅遊，更適合年輕人

We booked this hotel after we heard a lot of good feedback about Hoshino Hotel Group. We were so looking forward before our stay but it turned out to be BIG let down: Check in: The reception was neither friendly nor helpful . We provided her with our check in QR code. The next minute, she just handed us with two room access cards in one card folder, breakfast & onsen vouchers without talking to us. I did ask for more information about the hotel but she asked me to scan a QR code and read it on my own. The worst part is when we were about to check out, we only found out that there were 6 x1000 yen spending/meal vouchers in the room access card folder. We were totally unaware of these vouchers and the reception didn't inform us about them upon check in. As we had to catch Shinkansen back to Tokyo, we were unable to use them all. Breakfast: The breakfast was not good per the reviews said. We ordered one American breakfast and one french toast (chef recommendation). The French toast was a disaster, it was too sweet and still mushy in the middle. We were in Japan for 10 days and staying at different hotels. Sadly to say, BEB5 Karuizawa was truly a big disappointment in terms of the money we paid for.

This time I stayed at Hoshino Resorts BEB5. The lobby space is very spacious, where I can play table games or gather with a large group of friends. The room is very clean and has a bathtub for bathing. You can also use the room to go to Hoshino Onsen to enjoy half-price hot spring bathing.