Quality Inn & Suites Kansas City Downtown

Location: Frequently praised for proximity to attractions like Legoland, T-Mobile Center, and Uptown Theater.(based on 1 review)

My wife and I travel a ton for work and are used to having great hotel stays and not so great hotel stays. But this one was just downright unique...and not in a good way. We decided we'd take the kids to see the Chiefs vs. Broncos game in October. Checking in was easy and we enjoyed seeing all the red Chiefs gear that all the other guests were proudly displaying. We asked for and received an early check-in. Which was very helpful. This allowed us to drop off some bags to make more room for the tailgating supplies. The goal was to drive into town, drop our luggage off at the hotel, and hit Arrowhead's parking lot ASAP to get the tailgating started. This was our children's first game and we wanted to show them the whole fun experience. Walking into the room was odd, the only door in our "two-bedroom suite" was the bathroom door. The bed in one room was arranged so the person lying in the other room's bed looked directly at one another. We quickly realized it was a good thing we all brought PJs as there is zero privacy in this room. If we were with another couple, this would have been really awkward and unacceptable. This is the first hotel we've stayed at that the room's walls were completely empty. No pictures, no fire escape path photo, no nothing. It was a little bizarre and not at all an impressive-looking room. When we got back from the game, that is when the nightmare began. First, there were no parking stalls available and we had to park off campus. You cannot tell if stalls are available until you are physically in the lot. Clearly, the other cars were also not aware there were no parking spaces so we all became stuck in a line in the lot. This went on for about 30 minutes until everyone could back out safely. Once we found an off-campus spot, we went into the room. Before leaving for the game, we turned the AC down to 68. When we arrived in the room it was 77. We learned the single AC/Heat vent is located in such a way that it bounces off the wall of the small cutout, a 4ft hallway, and does not circulate the air. So, we were already up for a hot night. Twenty minutes after we got into bed, around midnight, our neighbor began slamming their door and continued to do so for an hour. At 1 a.m. I spoke to him and told him to stop. He advised his door would not shut, and that he told the front desk, and they did not fix it. I tried to call the front desk but our room's phone did not work. So, I got fully dressed and walked down to the front desk I asked the front desk clerk to solve the problem. He said he would. Once upstairs, I again got ready for bed and then the door slamming started up again. At 1:30 a.m., I again got dressed and told them to stop slamming the door. They did for a short while. At 2 a.m., it started up again. I again got out of bed and tried the phone to call the front desk as I had forgotten it didn't work. I travel so much, that my muscle memory told me the phone would of course work. It didn't. So, I got ful

Staff was very helpful and they went our of their way to be good hosts: They gave us 2 free drink vouchers, food, and cookies. This was during the draft, and they made it a really fun experience. The location was great and the breakfast was good! The rooms are certainly odd and it does not feel like a normal hotel. No art on the wall, no lamps on bedside tables. There was a great kitchenette, however.