Business Hotel Lend Reviews

This was the worst hotel, both the staff and the manager. I went to the front desk to request a delivery service for my suitcase. When I asked them to put a cover on my suitcase, they said they didn't know the price. So I gave them more money and asked the delivery company to send it through the front desk. I went out and returned to the hotel to check the results. They had forgotten to put the cover on and send it. When I corrected them, they insisted that they had not heard my request. I told them that the reason was that the front desk staff had been replaced, so I immediately contacted the previous staff member who had made the request, and they called me with a sulky attitude. I finally realized my mistake. Still, there was no apology, and they were sulky from start to finish. Nishimura and Naritsuka's response was the worst, the worst. The same thing happened when I spoke to the manager the next day. If the top is no good, everyone below is no good either, it's a rotten hotel. I will never stay again and will record this very unpleasant fact. This hotel is the worst.