Phone did not work, no smoke detector, called ahead for a bed for a toddler when checking in clerk said there was none. She stated she would look, she never delivered one nor did she come to the room(since the phone didn't work) to let me know she found one.
When I checked out, the pack & Play was in a box behind the counter and a staff member said she brought the bed to the night clerk but was not told to deliver it to my room. Spent a sleepless night to prevent baby from falling off the bed.
Breakfast is not acceptable.