Anonymous User
August 25, 2023
The environment is not bad, but the sanitation is worrying, and the service attitude is extremely bad. When we went to the bathroom, we found that it was not cleaned at all. There were several spots of toothpaste on the basin. We called the waiter to clean it. After cleaning it twice, there was still hair and residue of something in the basin as in the photo. The waiter's attitude was very bad after he came. He directly wiped his hands with the paper towels in the room. We reported that it was not cleaned up, and the response we got was, I said I would clean it up for you, but I didn't say clean it up... If you are not satisfied, go find the manager. I looked around and there was no one in charge in the hotel. Then the waiter called several people to the door of the room and said that we were making things difficult for her... Spending so much money on decoration, can't you spend more time on recruiting people and training?
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