We stayed on Christmas Eve. Everything was great, except the mandatory valet parking. They expect you to schlep all your luggage through the long property from and back to the reception area so the valet can bring your car to the front, even if it’s parked right outside your room. This is especially irksome when it’s raining (as it did on Christmas Eve). We also had to make two luggage runs (we were four guests, including an elderly person who has trouble walking, so I wanted to park as close to the room for her sake as possible). They let me self-park when I objected to using the valet, but it should be an optional service, not mandatory. Makes no sense otherwise, except as a tip grab for the valets, since they already charge a on-site parking fee.
Also, the property has an area with trucked in sand and hammocks, but no beach. Would have stayed a second night if not for that, because we enjoyed our time there, especially the food at The Grove. The next day we went instead to a smaller bungalow resort in another key that had its own private beach and free kayaks for the guests. What’s the point of staying in the keys if you don’t wake up to a beach?