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Crowne Plaza Kuwait Al Thuraya City Guest Reviews
4.3/5
Very Good
63 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.1
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(63)
Positive reviews(48)
Reviews with photos/video(3)
Negative reviews(1)
AKGUN
Standard King Room Smoking
Checked in Jul 2022
Business travelers
62 Reviews
5.0/5
Outstanding
Posted on Sep 2, 2022
Nice hotel and clean . Also very close from AirPort
Saloom
Standard King Room Smoking
Checked in Mar 2024
Family
42 Reviews
4.7/5
Amazing
Posted on Jun 21, 2024
perfect
Guest User
Standard King Room Non smoking
Checked in Aug 2022
Travel with friends
13 Reviews
4.5/5
Great
Posted on Sep 11, 2022
Thank you
Xiaoxiaodeyizhixiaotaiyang
Standard Twin Room Non smoking
Checked in Jan 2024
Business travelers
3 Reviews
4.5/5
Great
Posted on Feb 18, 2024
The service is OK, but the room smells. Free airport pick-up and drop-off are available.
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Guest User
Standard King Room Lounge Access Non smoking
Checked in Feb 2024
Business travelers
4 Reviews
3.0/5
Posted on Mar 6, 2024
1) It's about a 10-minute taxi ride from the airport. There's a free shuttle both ways (※Taxi is 5KWD one way? (fixed rate), so if 1KWD=500 yen, it's about 5000 yen round trip).
2) I arrived late at night, but if I contacted them in advance, they prepared a car to pick me up.
3) It's in the same building as Hollidayinn.
4) There's a city bus stop in front of the hotel (there's no concept of a bus stop, the bus stops when you raise your hand), but it's difficult to use the bus.
5) The decorations use Arabic designs, but the overall impression is a bit old-fashioned.
6) The lounge is comfortable. You can eat breakfast to dinner (simple meals), and there's always tea and cookies available.
7) It's about a 20-minute taxi ride to the center where the Kuwait Tower and museums are located, and the cost is 7KWD one way (about 3500 yen). While it's close to the airport, it's far from the center.
8) It's about a 10-minute drive to the new campus of Kuwait University.
8) The breakfast buffet has a wide variety of items and is delicious. The entire lobby in front of the front desk is used as a breakfast restaurant.
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Sebxi.12
Standard King Room Non smoking
Checked in Sep 2023
Solo travelers
25 Reviews
5.0/5
Outstanding
Posted on Oct 5, 2023
Very nice reception and flexible check-in/check-out times. There is nothing worth mentioning in terms of cleanliness. Everything was top, just as you would expect from a five star hotel and also from the price that is therefore justified.
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Weicheng-1
Standard Room
Checked in May 2023
Business travelers
52 Reviews
5.0/5
Outstanding
Posted on Jul 3, 2023
Nice room, very good
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Guest User
Checked in Dec 2024
Couples
5.0/5
Outstanding
Posted on Jan 16, 2025
If i want to book your hotel again, it would be from the hospitality and kindness of mr.Adham, he is so respectful and makes our stay even more amazing! all the best crown plaza, nice job mr adham, nice job crown plaza with your amazing hospitality service
waynemD8478FW
Checked in Nov 2024
Solo travelers
5.0/5
Outstanding
Posted on Dec 1, 2024
after a aircraft engine fire gulf air , we were sent to crowne plaza hotel our experience was outstanding hotel service quality , the food was out of this world to die for well we nearly did on our flight but this hotel was magnificent and i mean magnificent, staff were welcoming warm and friendly hospitality was unsurpassable, hotel manager above the call of duty take a bow crowne plaza
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Sincerely, Elie Saliba General Manager
Khalid A
Checked in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Nov 8, 2024
A wonderful hotel! Special thanks to Mr. Saud for his warm welcoming and his great help in information about the hotel facilities and restaurants while maintaining a professional personality and rapport during his help and answers to my questions and queries.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Sincerely, Elie Saliba General Manager
Jeffrey T
Checked in Oct 2024
Solo travelers
5.0/5
Outstanding
Posted on Oct 31, 2024
Location is great. 10 mins from the airport. Has free shuttle from hotel to avenues Mall at 12 noon. Staff is very hospitable. Telephone Operator staff is very efficient, things get delivered to the room within minutes. Specially Jeff always there with a positive energy. Loved the Stay. Airport pick-up and drop on time. Thanks again.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Sincerely, Elie Saliba General Manager
yagvendrac
Checked in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 13, 2024
1. Comfortable Bedding: "The bed was incredibly comfortable, with plush pillows and a supportive mattress." 2. Cleanliness: "The room was spotless, and housekeeping did an excellent job maintaining it throughout our stay." 3. Friendly Staff: "The front desk staff were warm, welcoming, and helpful with all our requests." 4. Convenient Location: "The hotel's proximity to the airport is convenient and they have shuttle service to the mall for exploring . Also many Restaurants available on the ground floor with great options. 5. Relaxing Atmosphere: "The lobby's elegant decor and soothing music created a calming ambiance."
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. Sincerely, Elie Saliba General Manager
Khalid A
Checked in May 2024
Family
5.0/5
Outstanding
Posted on Jun 23, 2024
It is more or less the similar physical Crow Plaza hotel. However, For the second time the reception staff are very special and full of high skills of good treatment. This time Mr. Ameir did an extraordinary service in terms of checking and checkout experience as well as providing necessary transportation support.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and we will definitely review and assess about the comments to our colleague. Sincerely, Elie Saliba General Manage
TheEasyGoingGuy
Checked in Mar 2024
Solo travelers
5.0/5
Outstanding
Posted on Apr 26, 2024
Excellent hotel on all levels. From the pre-arranged airport meet & greet car service waiting for me on arrival at Kuwait Airport to a friendly and sincere thank you at check-out, the Crowne Plaza Kuwait Al Thuraya City was a wonderful experience. All staff was very friendly and helpful. The room was spotless, comfortable and quiet. The club lounge was was calm and quiet and had a good selection of food, and the attendant was helpful and welcoming. Because it was during Ramadan the only open restaurant for breakfast was in the buffet in connected Holiday Inn. That was even spectacular. The hotel is close to the airport and has quick access to many local highways. Kuwait City's main tourist attractions and business area are within a short driving distance. I sincerely recommend this property.
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and we will definitely review and assess about the comments to our colleague. Sincerely, Elie Saliba General Manager
Guest User
Checked in Jul 2023
Other
5.0/5
Outstanding
Posted on Aug 16, 2023
Ayush laundry department showed a very commendable job as my shirt was stained with wine and i they put there full effort to make it stainless i would also bring to your notice about manager ms Aruna who called and told me that she will try her level best on the process My name is gracias fernandes air india employee staying in room no 382 on 5 th August 2023
Response from Property: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback and we will definitely review and assess about the comments to our colleague. Sincerely, Elie Saliba General Manager