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Fairmont Mount Kenya Safari Club Guest Reviews
4.7/5
Amazing
50 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(50)
Positive reviews(46)
Reviews with photos/video(13)
Negative reviews(2)
Sudeep
Fairmont Deluxe Twin Room
Checked in may 2023
Travel with friends
3 Reviews
5.0/5
Outstanding
Posted on 29 may 2023
Excellent location, nice animal orphanage ,
Response from Property: Dear Sudeep,Thank you for your kind review! We’re delighted to hear you enjoyed our excellent location and the animal orphanage. It’s a special experience to connect with wildlife and support conservation efforts.We hope to welcome you back for more great memories in the future!Best Regards,Veronique DelattreGeneral Manager, Fairmont Mount Kenya Safari Club
Missyimu
Garden King Suite
Checked in sep 2024
Couples
12 Reviews
5.0/5
Outstanding
Posted on 27 sep 2024
This is one of the most satisfying hotels during this trip to Kenya. The environment is very good and the room is clean and tidy. There is also a fireplace. The service staff will help to light the fire at night. The restaurant tastes good~ The hotel is in a good location and should be a must-see hotel for visiting Mount Kenya^_^
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Guest User
Fairmont Deluxe with Queen Bed
Checked in oct 2024
Business travelers
9 Reviews
5.0/5
Outstanding
Posted on 3 oct 2024
Very beautiful, many items to choose from.
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Guest User
Fairmont Deluxe Twin Room
Checked in feb 2024
Family
19 Reviews
5.0/5
Outstanding
Posted on 25 mar 2024
Environment: Very comfortable
Hygiene: clean
The service was excellent
Facilities: very good
Fairmont Mount Kenya Safari Club gave me a very satisfying and unforgettable stay. Already recommended to friends!
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Guest User
Garden King Suite
Checked in ago 2024
Family
16 Reviews
5.0/5
Outstanding
Posted on 9 oct 2024
I love this hotel so much. I can definitely stay in the hotel for a few days. It was the first time I felt a real fireplace. The kids were very excited. Mount Kenya and the national park have a completely different feeling. It is very clean. You can see that the people here are relatively wealthy. It is a different scene.
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AMAfeng
Fairmont Deluxe Twin Room
Checked in ago 2023
Travel with friends
60 Reviews
5.0/5
Outstanding
Posted on 15 ago 2023
The hotel has warm service, the rooms are clean and tidy, and you can see many animals walking by from time to time on the golf course and public areas of the hotel. It is also a good experience to swing at the equatorial golf course.
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Response from Property: Dear Amafreng,Thank you for your kind review! We’re delighted to hear that you enjoyed the warm service and clean, tidy rooms during your stay. It’s truly special to see wildlife up close, and we’re glad you had the opportunity to experience that on our golf course.We're thrilled you enjoyed swinging on the equatorial golf course as well. We hope to welcome you back for more memorable experiences in the future!Best Regards,Veronique DelattreGeneral Manager, Fairmont Mount Kenya Safari Club
Hong S
Checked in nov 2024
Solo travelers
5.0/5
Outstanding
Posted on 12 nov 2024
First time in Africa, I never expected to find such a beautiful hotel here; it’s completely different from what I imagined. The moment I entered the hotel, I was stunned by the breathtaking scenery, and all the staff were so warm and welcoming. I wish I could stay in this beautiful place forever. I chose one of the hotel’s activities, and having a guide along with two armed guards showing me the local flora and fauna was definitely a unique experience.
Response from Property: Dear Hong, Thank you so much for sharing your wonderful experience with us! We are thrilled to hear that your first visit to Africa exceeded your expectations, and we’re delighted that our hotel played such an important part in that. It’s fantastic to know that you enjoyed the breathtaking scenery and felt so warmly welcomed by our team—your kind words mean a lot to us. We're especially happy to hear that you enjoyed the activity with our guide and armed guards, as we strive to provide unique and safe experiences that connect our guests to the beauty of the local flora and fauna. It sounds like you had an unforgettable adventure! We hope to have the pleasure of welcoming you back one day—there's always more to discover, and we'd love to host you again. Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club
Taylor E
Checked in nov 2024
Family
5.0/5
Outstanding
Posted on 11 nov 2024
My family and I stayed 2 nights at Mt. Kenya Safari club to end our safari and it was a great stay! The staff was very friendly and attentive and the room amenities and fireplace in your room at night was a lovely touch. The view from the backporch at Zebar of Mt. Kenya was incredible.
Response from Property: Dear Taylore, Thank you so much for sharing your experience! We're so happy to hear that your stay with us was a wonderful way to end your safari. It’s great to know that you enjoyed the friendly and attentive service from our staff, as well as the cozy touch of the fireplace in your room. The view of Mount Kenya from the back porch is indeed breathtaking, and we're thrilled you got to take it all in at Zebar. We hope to welcome you and your family back for another unforgettable experience in the future! Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club
Sess d
Checked in oct 2024
Couples
5.0/5
Outstanding
Posted on 17 oct 2024
After days in the wilds of Kenya, our stay at Fairmont Mount Kenya was a real treat—one of our best experiences in Africa. The service was excellent, and while the food was just okay, we still loved our time here. Breakfast with the bongo was a highlight, and the Samburu game drive with Kelvin was fantastic—he taught us so much about the Samburu Big 5. The hotel even arranged a special lunch inside Samburu, which was a nice touch. Paul, who lit our fireplace, was very friendly and showed us how to do it. We also visited their conservancy and got up close with a cheetah, a 200-year-old turtle, llamas, and monkey with moustache! My husband also had a great time playing golf with Simon. Overall, we had a wonderful experience and would definitely come back. We highly recommend it to family and friends.
Husker-heel
Checked in oct 2024
Travel with friends
5.0/5
Outstanding
Posted on 15 oct 2024
Amazing time at the Fairmont Mount Kenya Safari Club! I really love the peaceful grounds here. And after a quick night stay previously, I really wanted to come back! My favorite room style is the garden suite; this room is elegantly styled, has a fireplace and yet is cozy - not impersonal or sprawling — and you will have a perfect (secluded) view of the mountain. The orphanage is a REAL treat; all the animals and tour guides are super! I also went and pet the horses in the stables, who are also equally friendly and sweet. But the Bongo breakfast was for sure* a highlight!!! (Can’t recommend enough; can be done solo also - something special to remember for a lifetime). Thanks to several staff for making this “quiet” birthday trip happy/ memorable: Agnes, Anthony, Mr. Richard Maina the courier, and all of the staff at dining (can’t recall all names) but the service this was time was 5-stars all around! Asante!
Response from Property: Dear Husker-heel, Thank you for your amazing review! We’re thrilled to hear that you enjoyed your return visit to the Fairmont Mount Kenya Safari Club and that the peaceful grounds and garden suite made your birthday trip so special. It’s wonderful to know you appreciated the orphanage and had a memorable experience with the Bongo breakfast. We’ll be sure to share your kind words with Agnes, Anthony, Mr. Richard Maina, and our dining staff. We can’t wait to welcome you back for more unforgettable moments! Asante sana Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club
NicoB965
Checked in ago 2024
Family
5.0/5
Outstanding
Posted on 21 ago 2024
Beautiful place. Breathtaking. The staff are very good and very well trained. Thank you Elizabeth and Laveder. The food is wonderful. Really good. The rooms are the best we have had. Wonderful views! N̈bnbbvvvvvvgvgvvvvvbbvvvvbvvggvvvvv
Response from Property: Dear Travelbug, Thank you so much for your kind words about your stay at Fairmont Mount Kenya Safari Club.We're thrilled to hear that you enjoyed the breathtaking views, the wonderful food, and the comfort of our rooms. Elizabeth and Laveder will be delighted to know that their efforts made your stay special. We appreciate your feedback and look forward to welcoming you back in the future! Best Regards, Veronique Delattre General Manager, Fairmont Mount Kenya Safari Club
Inspire18022919908
Checked in jun 2024
Business travelers
5.0/5
Outstanding
Posted on 15 jun 2024
Excellent location and service, physical activities available like nature walk, tennis, golf, good and varied food. We went there for wirk retreat and the commodities were great for work and leisure as well. Amicable team always available. Great place to reenergize!
Guest User
Checked in dic 2024
Other
5.0/5
Outstanding
Posted on 2 dic 2024
Wonderful stay! The service was impeccable, and our room was cozy, spotless, and always warm, thanks to Paul Mugo, our amazing housekeeper. His attention to detail made our experience unforgettable. The relaxing atmosphere made it the perfect place to unwind. I’ll definitely be back!
Guest User
Checked in dic 2024
Other
5.0/5
Outstanding
Posted on 1 dic 2024
Great, serene property………….. Great food………:::: Great staff…… Rooms are great, gardens are well kept Not far from Nanyuki town and just about 2.5hrs from Nairobi. Right next to Mt Kenya which is the highest mountain in Kenya. The team is keen to details like special days and celebrations. They can also organize a bush dinners, golf or hikes.
Guest User
Checked in dic 2024
Other
5.0/5
Outstanding
Posted on 1 dic 2024
It's a very relaxing atmosphere. Beautiful landscape Staff very courteous Great meals It's in a cold place and they make sure there's sufficient heating And they make you feel celebrated for your special moments anniversaries and birthdays An animal orphanage with lions, cheetah, leopard, many llamas plus many more It's worth your time and money