Red Roof Inn Kimball, TN - I-24

I paid extra for a luxury room but it was very average at best. There were no towels or wash cloths in the room, had to dry off with a bed sheet. There was also old drinks in the mini fridge.

It was good. Bed was just really uncomfortable. Thats really our only compliment. Also that there is no cameras out side. We were there on business and my husband had alot of expensive tools on his truck. We were worried they might get stolen.

The room was nice and clean along with the beds being comfy. The door needs to be adjusted and was hard to open. I locked myself out of the room so I had to go get a key to let me in and the person at the desk was rude and had an attitude.

They didnt provide towel or soaps. Phone wasn’t working. No one at the reservation counter.

Very poorly managed, room was extremely bad, and smelled. Linen was soiled and sheets not changed.

Customer service needed. Room actually when you ope n the door looks nice!—- but then with the AC not on, the room smells stale, old smoke smell. The stoppers In tub and sink rusted and you could see a hole leading outside from side area.

The pictures say it all! Although I didn’t get the one of the German Roach…

Worst experience ever terrible place we checked in at 3pm went to our room it was so hot inside we could barely stand it the room smelled so bad of cigarettes. The bathroom bent was missing the cover so dirt and dust was getting everywhere. We turned the AC on & it wasnt even cold at all we left for about an hour to see if that helped & came back nothing it was still unbelievably hot inside. We checked out around 4:30pm the lady at the front desk didnt even seem to care about the issues or how unsatisfied we were. We wont ever be renting a room there again!!!