Peppers Salt Resort & Spa

Amazing pool. Room was nice nothing amazing. Nice street across the road with more restaurants to choose from

Beautiful place. Recommend

Amazing resort in a stereotypical tropical resort setting. The breakfast buffet was very average as far as 5 star resort buffets go, and 2 of the pillows in the room had stains on them which wasn't a great look for a 5 star resort, or any resort for that matter.

Staff were helpful. Room was clean. Brilliant chilled room, although smelt musky, and the bedroom air vent has black mould on it. Not sure what’s behind the vent. Beautiful layout and lovely outlook to the main pool area. The resort could use some money spent to just update broken or rundown areas. It could also use modernization in the bathrooms as well. Very odd to duck heads to get into the shower or toilet cubicle. Plus the silicone corking has gone old and orange with some black mould in the silastic. In its day it would have been impressive and top designed resort. Overall things noted above did not take away from our fabulous stay.

Aircon directly over the bed, when on we froze when off we were hot and also the aircon compressor for another unit was on our balcony door open for some air and we had noise wasn’t ideal. Also we had a hotel room but didn’t have the room tidied each day, the blurb that I read after I was told it wasn’t in our deal said the room may be made up. Left a day early not happy. The area was nice will try somewhere else next time.

Was really disappointed that the plunge pool was shared with another room. The ********** site clearly says this is a PRIVATE POOL. If you look at the hotel website, it advises this is shared. I would really like some kind of response on this as it seriously compromised our trip as we ended up sharing with a family with a baby. Furthermore, we were advised housekeeping was only weekly, so we had to have the same towels for all four nights. This should have been advised during booking or at check-in.

Needs some attention and staff! Room not ready, staff not hospitable, treadmill didn't work, spa didn't work, little guidance from staff. Not at all a 5 star experience.

Room was lovely and very clean. Beds were very comfortable Unfortunately upon arrival the receptionist wasn’t too engaged in a happy welcoming snd seemed very tired and over it. No doubt we all work hard and I’m in hospitality myself and always have to smile and give five star service regardless.